OPERATIONS ASST

Telephone; •••••

Email; ••••• REQUIREMENT:

I am looking for a position where I can bring a high degree of skill, initiative
and enthusiasm, and where I can apply my skills and talents to include
interpersonal abilities.
I am a quick to learn and not afraid of a challenge. I work well with people
and enjoy working with the public.




CAREER OVERVIEW AND CURRENT POSITION:

I have been in the Automotive Industry since ••••• where I have been involved in
Parts and Service. My training includes Parts Inventory Control, Service
Advisor, Rental Manager & Operations Assistant. Currently, I am a Site Manager.



SKILLS:

GENERAL ATTRIBUTES

Initiative & drive.
Problem solving abilities
Research skills
Dynamic personality
Notary Public








WORK EXPERIENCE:

Jan •••••Present Haynes Jeep Chrysler
Assistant Service Manager-work closely with ••••• mechanics, other Assistant
Service Managers, knowledge of Jeep and Chrysler warranties, very strong
customer service background.


May ••••• Dec •••••: RON ROSNER AUTOMOTIVE GROUP
Fixed Operations Assistant-Assistant to Service
and Parts Director.
Responsible for all Service Tech reports, registering for all training,
College courses, ASE Testing, travel, etc. Work closely with Warranty
Administrator with Toyota and Mitsubishi warranty claims. Back up both Toyota
and Mitsubishi Service Advisors when needed. Work with New and Used Sales
Department to complete all We Owes and with outside vendors to schedule
appointments. Close out all Repair Orders for Internal billing as well as
PDIs. Knowledge of Reynolds & Reynolds.


Feb •••••May •••••: FREDERICKSBURG AUTO AUCTION

Travel to Maryland, North Carolina, throughout Virginia to promote
Car/Truck Dealers the values, convenience, and profitability of the of the
Fredericksburg Auto Auction and to increase
inventory at the auction.

Sept •••••Feb •••••: BRITT CHRYSLER-JEEP

Feb •••••Feb •••••: Rental Manager
Managed fleet of up to ••••• Rental vehicles at any given time. Responsible for
set-up and ordering all inventories, returning vehicles to Auto Auction when it
was time to take vehicles out of service. Managed 6 employees. Strong Customer
Service backgrounds.
Work with Department of Motor Vehicles.

Sept •••••Feb •••••: Assistant Parts Manager

Responsible for parts inventory, strong attention to detail, placed all parts
orders, completed inventories, managed 6 employees, work with Chrysler Parts
Depot and kept inventory up to date; i.e.: superseded part numbers etc.
Strong Customer Service background.

Dec •••••Dec •••••: LUSTINE TOYOTA-DODGE

Dec ••••• Apr •••••: Service Advisor

Strong Customer Service background, Knowledge of Toyota and Dodge warranty, work
closely with ••••• mechanics, Parts Dept., handled all We Owes for Sales Dept.

Apr •••••Dec •••••: Inventory Control Manager

Managed 2M inventory, ordered all parts, stock orders, completed inventories,
work w/••••• employees, worked very closely with Parts
Depot. Strong Inventory skills. Work with other Dealers and outside vendors to
make sure parts and supplies were on hand.
ntories, work w/••••• employees, worked very closely with Parts
Depot. Strong Inventory skills. Work with other Dealers and outside vendors to
make sure parts and supplies were on hand.

EDUCATION: Graduate ICS: Scranton, Pa
Germanna Community College:
Data Processing





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