Operations Manager

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Albion, Indiana •••••
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OVERVIEW:
Enthusiastic leader that is passionate about developing human talent in addition to organized, efficiently run business operations.
Excel in managing human and fiscal resources by actively applying my twenty years of business management experience and education.
Accomplishments include successful new business start-up and growth, recruitment and development of high performing employee groups.
Known as being well organized and detail-oriented, with strong analytical and leadership skills while adhering to high ethical standards.•••••PROFESSIONAL EXPERIENCE
Thomsons General Motors Columbia City, IN •••••Present
Operations Management- Parts and Collision Service Director (•••••Present)
Plan and direct the operations of two departments; full profit and loss responsibility, recruitment and retention, salary planning, supervision, safety, training, shop production, purchasing, and inventory control.
Promoted into additional responsibilities July, ••••• over more senior manager based on prior performance and demonstrated abilities.
Led collision department to solid profitability by early •••••
Increased sales •••••%, gross profit 7%, reduced expenses •••••%.
Apply best practices to ensure labor law compliance including EEOC, OSHA, ADA and other applicable federal and state regulatory guidelines.•••••Operations Management-Parts Department Manager (•••••)
Implemented purchasing and inventory standards; thereby increasing sales, customer satisfaction, and profitability while reducing obsolescence from •••••% to less than •••••% within a year without drastic measures.
Developed and implemented new salary program for parts consultants.
Provided direction as part of executive safety training committee.
Trained staff in the various computer software programs used.•••••••••• W. •••••••••• Page 2•••••
R.J. EnterprisesAlbion, IN •••••
General Manager-Owner
Planned and led the start up, growth, and operations of this automotive supply company including business finance, HR administration, salary and benefit planning, supervision, business development, purchasing, inventory control, and site management.
Successfully recruited, developed, and retained a high performing staff with long service tenures while building a productive team atmosphere.
Developed human resource standards to effectively administrate records, payroll, compensation, benefits, recruiting, interviewing, and hiring.
Ensured company was compliant with federal and state labor regulations.
Directed staff scheduling and attendance, annual performance reviews, implementing disciplinary action including discharge, as needed.
Grew company at a rate of •••••% annually after the first year, gaining a competitive advantage within a mature business field.•••••PROFESSIONAL CREDENTIALS
Bachelor of Science, Business Administration
Indiana Institute of Technology, Fort Wayne, IN
Majors in Human Resources and Management•••••PHR Currently preparing to take PHR exam to obtain HRCI certification.
Northeast Indiana Human Resource Association (NIHRA) member••••• KEYWORD COMPETENCIES:
Leadership, planning ,supervision, employee relations, recruiting, labor law compliance, strong verbal and written communications, P & L responsibility, financial analysis, managerial accounting, budgeting, compensation planning, purchasing, inventory control, training, safety compliance, entrepreneurial, visionary, organized, attention to detail, ability to multi-task, MS Word, Excel, E-mail, PC proficient.•••••LEADERSHIP OPPORTUNITIES
Chairman, Albion (IN) Board of Zoning Appeal
Member, Albion (IN) Advisory Plan Commission