Operations / Sales Manager

PROFESSIONAL OBJECTIVE:

Operations and Sales Management Professional with ••••• + years experience in operations management, technical training and sales, service and new business development looking for a managerial position where I can use my experience to improve efficiency, r•••••uce costs and increase revenue. Extensive experience in evaluating processes and improvement, new business opportunities, training and personnel growth, quality assurance and developing sales channels.

EMPLOYMENT HISTORY:

March ••••• November •••••: ACCOUNT EXECUTIVE, MacGregor Publishing Company / Yellow Book USA, Everett, WA

Responsible for sales development into new markets for advertising via print and internet m•••••ia. Responsible for coordinating marketing plans for clients for advertising providing positive Return on Investment programs and positioning for competition. Extensive account management and client development skills. Chairman of Everett Chamber of Commerce Ambassadors ECEAP program, responsible for fund raising and providing poverty level kids a Christmas.

June ••••• March •••••: LEAD OPERATIONS COORDINATOR, Emerald Bay Events, Bellingham, WA

Responsible for the mobilization and setup of dcor and banquet facilities, providing food services for various events. Work••••• as a personal chef for private parties. Responsible for the sales and new business opportunities for the company.


February •••••June •••••: REGIONAL OPERATIONS / SALES MANAGER, Cooperheat-MQS, Inc., Burlington, WA

Generat••••• over $3MM annually in sales for heat-treating and NDE services throughout the Pacific Northwest. Prepar••••• and submitt••••• detail••••• quotes for projects to clients. Manag••••• large refinery, power generation and heavy industry NDE projects. Sch•••••ul••••• and coordinat••••• manpower and mobilizations for projects within the Pacific Northwest region with zero accidents/lost time incidents. Direct••••• budgeting for the region. Hir•••••, train••••• and develop••••• quality personnel for the company. Manag••••• Quality Assurance program and perform••••• all requir••••• record keeping to ensure compliance with ISO ••••• Prepar••••• and present••••• technical papers at various engineering seminars.


February •••••February •••••: MANAGER, HEAT RATE PROGRAM / TECHNICAL SALES, Valvtechnologies, Inc., Houston, TX•••••
Devis••••• and implement••••• an extremely effective energy loss survey program for use primarily in the power generation industry. Develop••••• marketing plan, literature, and operational guidelines for the program, including thermodynamic modeling and acoustical emissions monitoring. Develop••••• and implement••••• the business plans for the Heat Rate Program. Train••••• regional service centers on the application, sales and performance of the survey. Design••••• and supervis••••• the fabrication of a flow test loop for evaluating valve performance.


September •••••December •••••: OPERATIONS MANAGER / SR. OPERATIONS ENGINEER, Molten Metal Technology, Inc., Bay City, TX

Manag••••• shift operations, process improvements, design engineering and review, construction management, hazardous operations and process hazard analysis reviews, integrat••••• plant testing, air quality compliance, development and review of operational and emergency proc•••••ures and quality assurance supervision. Ensur••••• the functionality of the fe••••• delivery system by utilizing innovative techniques including two patents on tuyere designs. Perform••••• an operational review of the emergency shut down systems and ladder logic functions for plant control. Manag••••• R&D operations for hazardous/nuclear waste processing facilities using molten metal catalysts for product destruction and elemental recycling. Zero accidents/lost time incidents. Personally responsible for r•••••ucing operating costs by $•••••,•••••+ on a fe••••• delivery system, using a patent••••• enhanc••••• delivery tuyere (triple-concentric pipe) design. Facilities Engineering coordinator for complex ventilation, fire suppression, card entry, power distribution, receiving facilities and R&D laboratories for •••••,••••• square foot facility.


January •••••September •••••: CERTIFI••••• FREIGHT RAILROAD CONDUCTOR, Santa Fe Railway Company, Inc., Winslow, AZ.

Coordinat••••• all train and yard movements. Ensur••••• train compliance with F•••••eral Railroad and Department of Transportation guidelines.


January •••••December •••••: MACHINIST MATE 1st CLASS (E•••••/SS), U.S.N., NPTU (Idaho Falls, ID) and USS GURNARD (SSN•••••)•••••
Manag••••• a staff of ••••• personnel in the performance of routine and casualty nuclear power plant operations, maintenance, and training of staff and student personnel. Lead facilitator of Total Quality Management and Leadership for over ••••• personnel. Direct••••• quality assurance of all nuclear, mechanical, reactor, and electrical systems as the Quality Assurance Supervisor. Perform••••• technical writing and review of controll••••• work proc•••••ures for all mechanical systems. Perform••••• boiler water chemistry analysis and steam plant operations.



•••••UCATION:

Masters of Science in Engineering Technology Operations Management, Alm•••••a University (•••••)

Bachelor of Science in Engineering Technology, Alm•••••a University (•••••)

Level II NDT Certification in Acoustic Emissions, Physical Acoustics Corporation (•••••)

Hazardous Material and Response (HAZWOPER), Garner Environmental Services/Texas A&M University (•••••,•••••)

Interm•••••iate Industrial Fire Fighting Training, Texas A&M University (•••••,•••••)

Designat••••• as Master Training Specialist, Chief of Naval •••••ucation and Training, Unit••••• States Navy (•••••)

Advanc••••• Chemistry and Radiological Controls School, Unit••••• States Navy (•••••)

Nuclear Field Machinists Mate A School/Nuclear Power School, Unit••••• States Navy (•••••)