Operations Supervisor

ACCOMPLISHMENTS:

Solid background in distribution management with strong emphasis in tactical applications
Consistently exceeded key productivity initiatives and customer service expectations
Skilled in developing and implementing standardized policies and procedures
Improved cost performance over •••••%; reversed a two-year negative trend, improved service, while reducing expenses and inventories
Consistently exceeded distribution productivity requirements, including same-day shipping standards, order accuracy percentage, and cost per transaction
Employee of the Month Awarded three times
Above and Beyond Awarded three times
Thrive in fast-paced environment where high-service levels are paramount



CAREER EXPERIENCE:

Warehouse Manager
Greater Boston Food Bank•••••June ••••• Nov •••••, •••••

Managed a non-profit •••••,••••• sq ft distribution center serving ••••• agencies throughout Eastern Massachusetts
Increased productivity •••••% by implementing processes and procedures
I maintained and improved processes for the receiving, storage, picking, sorting, and distribution of food through all The Food Banks points of distribution insuring compliance with regulatory bodies including Feeding America, city, state and federal entities
Consistently ensure accurate (•••••%) inventory in all The Food Banks locations through structured receipting and distribution processes ranging from physical receipt/distribution. I worked closely with the Inventory Control Supervisor to manage all warehouse issues related to WMS processes, procedures and inventory
I maintained the Warehouse budget to achieve and exceed the work plan.
I developed bench strength in warehouse personnel through cross-training programs ensuring that all critical functions are covered in personnel absence with no disruption of service to customers.





Operations Manager••••• Dec ••••• Dec •••••, •••••
Invacare Supply Group, Milford, MA

Transitioned $••••• million worth of business from the Northeast to Jamesburg, New Jersey
Drove productivity •••••% through labor
Managed five distribution centers maintaining an inventory accuracy of •••••%
Consistently met key productivity initiatives on a monthly basis, cost per order, cost per line, receiving lines per hour, and overtime percentage
Responsible for shipping •••••MM lines per year in a fast-paced same-day ship environment.
Assisted in developing a strong core team and drove key productivity initiatives, resulting in •••••% total productivity growth
Championed physical inventories for five distribution centers
Assisted in writing, editing, and finalizing Distribution Operations Manual
Experienced in the 5 S System
Warehouse Management System (ASC Trac) ERP systems such as Macola, Baan, SAP or Oracle

••••• M. ••••••••••Page 2

••••• Berkley Street, Berkley, MA ••••• ••••• •••••

Distribution Manager•••••••••• - •••••
Invacare Supply Group, Holliston, MA

Responsible for all aspects of managing a •••••,••••• square foot distribution facility for a medical supply division of $1 billion medical equipment manufacturer
Recruited, trained, and directed activity of distribution center staff
Assisted Director of Operations on the development and implementation of distribution procedures for all corporate facilities, including cycle count procedures
Negotiated contracts with supply vendors
Established and met $2 million annual operating budget
Conducted performance appraisals
Oversaw administration of all safety requirements, including OSHA, power equipment maintenance, and record keeping


TRANSPORTATION SUPERVISOR•••••••••• - •••••
Cardinal Health, Peabody, MA


WAREHOUSE MANAGER•••••••••• •••••
Chex Finer Foods, Attleboro, MA


WAREHOUSE SUPERVISOR•••••••••• •••••
Sysco Foods, Norton, MA


EDUCATION:
Newbury College •••••Business Management•••••••••• - GPA •••••
University of Phoenix Business Management•••••••••• - GPA •••••


EXTRACURRICULAR ACTIVITIES:
NCAA College Basketball Official ••••• - Present
MIAA High School Basketball Official ••••• - Present
MIAA High School Softball Umpire ••••• - Present
Warehouse Education and Research Council Member ••••• Present
President of the Southeastern Board of Officials ••••• Present