SUMMARY OF QUALIFICATIONS:
Provided high-level expertise in Technical Software sales and marketing, supporting VARs and OEMs in the Unified Communications field. Increased revenue in every territory acquired through consultative selling.
Provided Consultation and mentoring to the Western Region SEs to enable increased penetration in existing and new markets. Daily interaction with SE team members on solution-related issues, to ensure measurable revenue increase.
Provided high-level technical expertise and sales presentation support. Provided Technical leadership on the sales team by positioning software and hardware
Products and services to solve customer network management, and Internet
Ability to arrive at a first cut engineering solution. Assist in the development and generation of formal sales proposals to ensure technical accuracy.
Presented demos and technical information to assure a solid understanding of products and the benefits.
Ability to determine network requirements and design efficient cost effective Inter-Networks based on customer needs. Performed technical marketing functions to designated regions, in support of strategic sales efforts.
Worked closely with Product Managers and provided technical input for new product Specification. Closely coordinated and managed the most critical customer Evaluations field trials and beta sites. Developed accounts in partnership With Sales and assist on-going account strategy providing Proposals,
Conducted product training on new and existing products to inside and outside sales personnel, major accounts and OEMs. Delivered factory sales presentations to major accounts and significant OEM opportunities. Provided technical support at trade shows both domestic and international.
Excellent interpersonal communication skills. Organized, good time management and prioritization skills. Work well under stress. Work equally well independently or contributing to a team effort.
Over ••••• years professional experience in the Telecommunications-networking industry. System Engineering, Project Management, Software Sales, Pre and Post Sales Support for Enterprise and Service Provider markets. Supported both domestic and international regions. Established an excellent relationship with VARs, OEMs and end users resulting in increased sales.
Technical Knowledge and Background
Extensive experience in VOIP, Frame Relay, Video and ATM networks.
In depth experience with traditional telephony protocols such as ISDN-PRI, CAS & SS••••• ATM, OC3, OC••••• and Sonnet.
Knowledge of old world telephony architecture such as lucent 5ESS, Nortel DMS, Alcatel, Ericsson and PBX systems.
Experience with wireless/paging technologies, including; WAP, XML, Java, SMS, SMPP, SNPP, TNPP, TAP/IXO, IVR/and Voicemail etc.
Experience with routers, switches, gateways, gatekeepers and hosts.
Excellent knowledge of H•••••, H••••• H••••• and Network Management protocols
Extensive Knowledge of LAN/WAN internetworking principles and protocols.
Knowledge of TCP/IP RIP, BGP, OSPF HTTP, POP3, SMTP, FTP,SIP and Network Management protocols.
VPNs firewalls, routers, switches, IP Networks Ethernet and data communication technologies, Cisco ICM (Geotel)
•••••Logica-CMG - Bellevue WA. ••••• •••••
Cisco Systems, Inc. - Lake Oswego OR •••••
Software Sales Engineer II Unified Communications / Multi-service Sales Engineer
ADC Telecommunications ••••• Portland OR •••••
Sr. Communications Systems Sales Engineer / Technical Support Engineer
Miller, Nash, Weiner, Hager, & Carlson- ••••• Portland OR •••••
Hewlett Packard, Inc. - ••••• Corvallis OR •••••
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EDUCATION / TRAINING:
Cisco Systems, Management Training Program:
Building effective teams, Conflict Management
Time and Priority Management
SEs as the PRs
Unified Communication Virtual Team
Cisco Systems Mentor Program
Cisco Systems and ADC Kentrox Technical Training:
TCT technical training-Frame Relay and Wide area Networks,
ATM in Corporate Networks T•••••/TE••••• T•••••/ E•••••, TCP/IP,SNMP
ISDN,SMDS/Frame Relay/ATM, ARG- Bay Network Routers,
ARG- Unix/ Linux, ICRC Routing Basics, ICRC Advanced Routing ,
SE Technical Essentials, Voice over Frame Relay Using FRF•••••, FRF•••••
Voice over IP Network design, VoX network design
Numerous courses related to TCP/IP and internet infrastructure protocols
UnixWare and Digital UNIX. XML, Java ,H•••••,H•••••,H•••••,T•••••
Packet Telephony Virtual Team, AVVID ,Geotel
Western Business College- Computer Science •••••