TO WHOM IT MAY CONCERN: I have always believed in having a positive attitude and willingness to help others, and that it is a team effort that gets the job done. The sole purpose is to help the patients to achieve his/her health goal. We may not realize this, however, each one of us is ‘delivering’ something. We are doing customer service, whether we greet the residents, schedule appointments, discuss situations with family members, working with co workers, using body language, or words, and ... More