PROFESSIONAL PROFILE A hard-working individual with a variety of professional work experiences, ready for the excitement and challenges of customer service with a company that values its customers and employees. • Bachelor’s Degree – Technical Mgt. • years customer service experience • years electronic database management • Quality Control Coach • Proven supervisory/ problem solving skills • Valued for client interaction skills PROFESSIONAL EXPERIENCE LIBRARY OF CONGRESS MOTION PICTURE ... More
EDUCATION Simmons College, Fall -May ~Masters of Science: Library Science with an Archives Concentration ~Masters of Arts: History ~Cumulative GPA: . ~Thesis: Formation of a New Identity: German-American Response to the Know-Nothing Movement in Cincinnati Pennsylvania State University, Fall -May ~Bachelors of Arts: History, Classics and Ancient Mediterranean Studies ~Bachelors of Science: International Studies ~Cumulative GPA: . ~Thesis: Who is John Galt? A Comparison of ... More
Professional Profile Business information professional with years experience providing business solutions for end users. MS in Information Science with training and experience in database design, business intelligence, market and company analysis reports and technical training. Core competencies include: • Expert knowledge of business information databases and search engines • Strategic and Developmental Problem Solving • Market and Competitive Analysis • Customer-Focused Service • End-User ... More