SUMMARY I am able to focus on the quick, efficient delivery of service as a strong Desktop Support Technician II with over years experience in the environment of hardware and software repair, as well as some LAN/WAN experience. I worked closely with the network team to help troubleshoot problems with switches and routers as well as possible routing protocol problems. I have changed out switch blades, as well as power supplies for routers and switches. I do have a strong desire to learn even ... More