SUMMARY OF QUALIFICATIONS A certified computer technician with years of helpdesk and enterprise support work experience, specializing in the coordination, communication, and support of telephony, physical hardware, software, and networks. INDUSTRY CERTIFICATIONS CompTIA A+ Certification Completed August CompTIA Network+ Certification Completed April ITIL Certification Completed May EDUCATION Bachelor of Science (B.S.) – GPA: . Graduated December Missouri State ... More