Paralegal

Email: •••••




Summary:
A highly motivated, creative, and versatile person. Seeking a challenging position in a fast paced, expanding work environment.


Employment:

••••• ••••••••••Advancing Wisconsin•••••Green Bay, •••••
Political phone bank

Placing phone calls to registered voters to gather information during the Presidential election


••••• ••••••••••Time Warner Cable•••••Kimberly, •••••
Customer Operations

Customer Service & Billing
Sales & Technical Support: Video, Broadband and Digital Phone
Employee Mentoring


••••• ••••••••••American Computer Software Madison, •••••
Support Specialist

Customer Service
Technical support for Management Plus
Property management software





••••• ••••••••••TDS Metrocom•••••Madison, WI •••••
Upgrade Specialist

Customer service for new residential phone and internet customers
Handling communications between field services and order coordination
Welcoming new customers
Setting up new DSL accounts, email and webpages




••••• ••••••••••Sitel Technical Services•••••Madison, •••••
Associate Support Engineer

Internet technical support via phone and email for a variety of Sitel outsourcing clients
Internal help desk support
Employee mentoring
Part time reception on a multi line phone system


Current Student at Northeast Wisconsin Technical College pursuing an Associates degree in Paralegal

••••• Grade Point Average, Graduation May •••••

Notary Public, commission expires January •••••

Member of the Paralegal Association of Wisconsin and National Association of Legal Professionals