Planned and coordinated employees contest to increase sales. As result of this, beat budget sales for 4% over previous year.
Enhanced food cost from •••••% to •••••% by following recipes in the appropriate way and having employees understand the important of food control.
Improved Eco-sure inspection from ••••• to ••••• Opened new restaurants and trained employees and managers.
Involved in the process of pay roll
Stockdale Country Club
High level customer service.
Was in charge of supervising more than ••••• employees.
-Penn State College with a major in Business Administration with the a minor in marketing.
Toro Restaurant •••••/•••••present
Marketing Rep/Supervisor and Server
Take food orders as well delivered it to the table. Training new employees, answers any questions from customers about food.
Plan, organize, and market different events for the restaurant; such as wine tasting, Monday Night football, etc.
Interact with customers by delivering the upcoming events as well respond any questions or suggestions about the food or service.
Flying J••••••••••/••••••••••/••••• Restaurant Manager
Created a good and safe environment to employees to perform their respective task.
Reviewed and had •••••% control on the P&L.
Directed meetings to crew members and managers.
Managed •••••+ employees and 4 Asst. Managers.
Manage all resumes that come to the company.
Directed job interviews for all departments including cooks, servers and ass. Managers.
Follow up with candidates in employment process in pre-screening, drug test and finally the job offer.
Increased guest satisfaction and managed all operational issues ensuring Flying J standards of quality and service are met.
Stockdale Country Club••••••••••/••••••••••/••••• Server
Greeted and served club members with quality food and service.
Margies Diner••••••••••/••••••••••/••••• Server/supervisor
Supervised, planned and directed all outlet personnel on daily basis including assigned stations and reorder attendance.
Displayed ability to substitute for cashiers as necessary and fully understand operations of cash handling procedures including point of sales equipment.