PC Tech

OBJECTIVE:••••• To secure a job in the computer or a related field. •••••WORK HISTORY:•••••••••• to present •••••s Consultant & Computer Services••••••••••Help setup new systems & upgrade old systems for the future.
•••••Trouble Shoot any problems they may have, hardware or software.
•••••Install custom software for their type of business.
•••••Repair of printers and computers.
•••••Help/Support & training.
•••••Analyze what upgrades they may need for the future.•••••••••• ••••• Stuller, Inc. Lafayette, LA Network Specialist II••••• Maintain and trouble shoot Network issues
Add, delete and update about 1,••••• user accounts on Windows NT
& Novell Netware servers
Configure TCP/IP print servers on Windows NT
Configure IPX/SPX print queues on Novell Netware servers
Add and delete email user accounts on Exchange ••••• server
Monitor VSI software used for sending and receiving faxes
Responsible for backup servers of Windows NT and Netware servers
Support remote users on Novell Netware servers
Support Websense software used to allow and deny Internet access by
groups, user, workstation or network
Set reservations on DHCP server for printers, computers, and servers
Introduced to Cisco routers, switches and PIX firewall•••••••••• ••••• Stuller, Inc. Lafayette, LA•••••PC Specialist III

Trouble shooting solutions
Repair computers
Repair laser printers
Repair laptops
Run network lines Cat5
Deploy workstations
Phone support for LAN and remote users in the US and Canada
Install and configure custom software packages
Assist users with Word, Excel and Outlook problems•••••••••• ••••• Entre Computer Center of Lafayette Customer Service Engineer•••••
Trouble shooting solutions
•••••Repair computers
•••••Repair laser printers
•••••Repair laptops
•••••On site troubleshooting & repairs
•••••Installations of software packages
Bench tech
•••••Sell computers and network contracts
•••••Bidding of networks and computers
•••••Service calls on locations
•••••Install various types of software•••••••••• ••••• Business Solutions Service Manager/Technician

•••••Taking care of our 3 server networks (Novell)
•••••Answering service calls by phone
•••••Installing Novell Networks
•••••Build computers
•••••Trouble shooting computers and printers
•••••Order components to build computers
•••••Shipping and Receiving of product
Delegating work to technicians•••••Education•••••••••• Southwest Louisiana Technical Institute
••••• Gulf Area Vo-Technical School
••••• Kaplan High School•••••Other Certifications
IBM computers
Lexmark laser printers
Hewlett Packard laser printers
Compaq computers
MCP Certified•••••Character Attributes•••••As a student in the computer electronic field, I received the Outstanding Computer Electronic Student Award upon my Graduation from Southwest Louisiana Technical Institute.•••••As an employee of Stuller Settings Inc. I received the perfect attendance award for the seven years I was employed there.••••• A volunteer reserve police officer with Vermilion Parish Sheriffs
Office for ••••• years. During that time I was promoted to Sgt.
My volunteer participation in this program was done during my time
off from my regular job.••••• •••••Referenes:•••••Spencer Smith
Jennifer Courville
Jimmy Armstrong
Stuller, Inc.
••••• Rue Louis XIV
Lafayette, La. •••••
(•••••) •••••••••• Jason Simoneaux
Entre Computer Center
••••• Republic Ave.
••••• ••••• Barry Treverthick
Business Solutions
••••• Jefferson Street
Lafayette, Louisiana •••••
(•••••)•••••
Position: Owner••••• John Vidrine
••••• West Hutchinson Avenue
Crowley, Louisiana •••••
(•••••) •••••
Position: Instructor
Southwest Louisiana Technical Institute•••••THE ABOVE INFORMATION IS TO BE USED IN OBTAINING EMPLOYMENT. INFORMATION NOT PROVIDED ON THE RESUME WILL BE AVAILABLE UPON REQUEST. •••••THANK YOU FOR YOUR CONSIDERATION,•••••••••• A. •••••