Professional

COMPUTERS: Personal computers, Microsoft Office (Word, Outlook, Excel, Access,
PowerPoint), File Maker Pro, Netscape Communicator, Internet Explorer.•••••EDUCATION: Regis College
Master of Science in Organizational and Professional Communication
January V May •••••
GPA: •••••/•••••••••• Regis College
Bachelor of the Arts in Communication, Minors: Management, Spanish
Graduated December •••••
GPA: •••••/••••••••••EXPERIENCE: •••••Present
Assistant Branch Manager, Security Federal Savings Bank, Brockton, MA
X Assist Branch Manager in managing the branch operations
and supporting sales goals.
X Deliver quality customer service: open accounts and resolve banking problems for customers.
X Train and motivate new and current tellers according to new products and procedures.
X Acquire new business relationships.
X Originate/underwrite loans and mortgages
X Attend banking and consumer lending seminars.
X Market mortgage and other loan products to customers.•••••January-May •••••
Administrative Assistant/Graduate Assistant, Regis College Offices of the President, Dean, Student Activites, and Enrollment, Weston, MA
X Integrated students with campus community through successful programming, producing higher retention among students
X Delivered various speeches at programmed events
X Recruited student leaders for organizations on campus
X Negotiated pricing/contracts with internal and external vendors
X Performed market research to promote new graduate programs
X Enhanced the Dean of Students website
X Organized administrative work for the Board of Trustees
X Advised the Commuter Association
X Planned Senior Week events, Baccalaureate, and Commencement
X Created a graduate assistantship program. •••••••••• •••••
Administrative Assistant/Consultant, Regis College Information Technology Services, Weston, MA
X Evaluated and responded to PC questions from students and administration, recorded call requests of individuals seeking further assistance.•••••••••• Present
Administrative Assistant, Security Federal Savings Bank, Brockton, MA
X Process loan/mortgage applications
X Obtain credit reports
X Prepare dockets for loan approval
X Respond to telephone inquiries.•••••••••• •••••
Bank Teller, Security Federal Savings Bank, Brockton, MA
X Processed account transactions, posted consumer mortgage and loan payments, opened customer accounts, balanced cash drawer, trained new tellers.•••••Fall •••••
Intern, Media Boston International, Boston, MA
X Provided support for account supervisors and coordinators
X Compiled and update media lists
X Performed market research, and event planning.•••••Spring •••••
Intern, Action for Boston Community Development, (ABCD), Boston, MA
X Event planning, public policy development and research
X Represented ABCD at seminars and conferences of other non-profit organizations, relaying important information to the Planning Department. •••••••••• •••••
Store Supervisor/Pharmacy Technician, CVS Pharmacy, Brockton, MA
X Supervised eight cashiers, processed payroll, opened/closed store, created planograms, controlled inventory, balanced cash drawers, deposited cash.•••••HONORS: •••••Deans List
Lambda Pi Eta National Communication Honor Society
Whos Who Among College Students Award
Regis College Leadership and Service Award
Alpha Lambda Delta Honor Society
Selected to present my thesis: Immigrant Language Acquisition and its Effect on
the United States Job Force, at the Eastern Communication Associations Annual Convention, April •••••
Regis College Tower Scholarship
Catherine Burke Scholarship

STUDENT
LEADERSHIP:•••••Regis College Class President (•••••)
Treasurer, Campus Ministry
Regis College Tower Society, Admissions Ambassador Program
Whos Who Among College Students Selection Committee •••••
Dean of Students Advisory Board Member
Honorary Degree Recipient Selection Committee Member•••••REFERENCES: Available upon request.