Programmer/analyst

SUMMARY
Over ••••• years of experience programming in COBOL, Natural, Adabas and CICS. I have used my skills and experience during various projects, requiring full-life-cycle development. In recent years I have attended training courses for JAVA and Visual Basic.

Currently, I am seeking a position as a senior programmer or system analyst that provides growth potential with in an organization where opportunities and challenges are matched to my abilities.

PROFESSIONAL EXPERIENCE

••••• Present TIAA-CREF Customer Service Applications, New York, New York
Position: System Developer
Develop new systems and modify existing applications. Gather requirements from users,
analyze, design and code applications utilizing a variety of languages.
- Developed an on-line mutual fund system to support a new product. Participated in the full life cycle of the application. The product was successfully rolled out and is still in production.
- Upgraded the Illustrations systems, which allowed customers to review their various options on their settlement. The upgrade incorporated new funds into the systems requiring coding in COBOL, testing and documentation.
- Diagnosed and fixed an application that was creating settlement checks nightly rather than monthly. Also identified affected contracts and reconciled the accounts, resulting in saving the company a substantial amount of money.
- Supervised other developers work on the allocation system. Assigned, reviewed and tested their output to ensure it worked properly prior implementation.

••••• EJR Associates, Hoboken, New Jersey
•••••Senior Programmer/Analyst
Worked onsite for various blue chip clients in health care, banking, financial services, insurance and telecommunications industries. Managed development teams responsible for
Full-life-cycle development which included: gathering requirements, writing code for new or
existing applications, testing, implementation and documentation of the systems. Also provided end-user support.
o Merrill, Lynch, Pierce, Fenner & Smith:
- Designed and implemented a statistical analysis program to track redemption payments on a daily, weekly, monthly and annual basis to customer service inquiries.
- Developed a CICS inquiry program to provide the user with on-line access to historical data
- Worked with users to maintain and improve the exchange and redemption system, which allowed internal/external users to initiate trades and modify their accounts.

o American Telephone & Telegraph:
- Wrote and designed a system that enabled AT&T to capture and correlate data on all of their business long distance customers who decided to choose or remain with AT&T as their primary long distance carrier. This system enabled AT&T to track, maintain and report to the government a very large data bank of all business customers and avoid a one million dollar per day penalty for non-compliance


o Bankers Trust:
- Maintained code for IBMs •••••K-Pension system. Implemented recommendations to improve and enhance the system, resulting in significant time-savings.
- Designed, wrote and implemented a new banking system to be used in the state of Delaware.

TECHNOLOGY
Hardware: Windows Desktop, IBM Mainframe, and IBM AS•••••
Software: Natural, Adabas, Predict, Cobol, TSO/ISPF, CICS, MVS, Predict, JCL, Panvelet, VSAM, CLIST,
CMS, Windows (NT, •••••, XP)

EDUCATION •••••New York Institute of Technology
Bachelor of Science, Business Administration