Project Manager

OBJECTIVE: Position as Senior Project Manager in a diverse organization that values innovation, efficiency and project quality.•••••ROLES: Engagement Manager, Pre-Sales Consultant, Implementation Consultant, Project Manager, Trainer•••••KEY WORDS PMP, Methodology, Quality, Kintana, Process Continuum, Project, Workflow, Methods, Process Improvement, Project Central, Niku
SUMMARY
•••••+ years experience driving projects to success.
Certified Project Manager (PMP)
•••••+ years as a frontline Consultant dealing with all levels in the organization.
International Experience.
Extensive pre-sales and team selling experience
Excellent facilitator, presenter, trainer and communicator.
Wide experience across a range of industries including Healthcare, Utilities, Banking.
On Faculty of University of Phoenix, Atlanta Campus.•••••WORK EXPERIENCE (•••••+ years)
•••••/••••• - Present Independent Consultant,.
Blue Cross Blue Shield Columbia South Carolina
As part of the TriCare PMO, led Projects involved in Claims Offset Management and Credit Card Processing. These projects are being carried out to prepare for new contracts being let for healthcare processing in the Medicare, Medicaid and Defense Forces Benefits.
Technical Environment: Mainframe, CICS, IMS, DB2, Cobol, Niku, Business Objects, Project •••••
EnergyUnited, Statesville, NC
Took over as Project Manager of a multi-million dollar project to install the Cayenta Energy Management ERP System part way through a multi-year project.
Managed contract and in-house staff
Installed Microsoft Project Central
Put in place complete project plans, risk management and issue management.
Negotiated new terms and timescales with vendor.
Put in place formal documentation and escalation procedures.
Technical Environment: Windows NT; Unix; Oracle; PL/SQL; HP•••••; Citrix
Cingular Wireless, Atlanta, GA
As part of the Cingular PMO converted RITE (Request for IT Engagement) process to workflow and built in Kintana automated workflow software including security and notifications to conform to CMM Level 2 KPAs.
Deloitte and Touche, Nashville, TN
As part of the D&T PMO completed development and installation of a Production Change Management process for SAP at Deloittes Practice Service Center in Nashville. Installed the Kintana software in Production and led the roll out to selected groups in the organization.
Technical Environment: Windows NT; Unix; Oracle; PL/SQL; XML; HTML; Java••••••••••/••••• •••••/••••• Senior Project Manager, Kintana, Atlanta, GA.
Kintana is the leader in Technology Chain Automation providing automated workflow solutions to complex IT processes, thus reducing risk, freeing skilled resources and getting products to the market sooner.
Led Project Team at NIKE in Portland to design Change Management Processes for SAP, Oracle Financials, Siebel, I••••• and generic. Designed interfaces to Remedy, PVCS and Mercury. Implemented in Kintana.
Led Project Team to design a Change Management Process for Deloitte & Touche in Nashville for SAP. Implemented in Kintana.
Led Project Team at Lucent in New Jersey involved in designing and implementing a Change Management process for the conversion of SAP to Oracle Financials and implemented in Kintana.
Worked with SEI Lead Assessor to develop a set of workflows and deliverables to be part of Kintanas offering in the CMM space to help an organization reach Level •••••
Planned and executed CMM assessment of the Kintana Development Group with SEI Lead Assessor.
Technical Environment: Windows NT; Unix; Oracle; PL/SQL; XML; HTML; Sun •••••, Solaris ••••••••••/••••• •••••/••••• Pre-Sales Director, Computer Associates, Atlanta, GA.
Led a team of ••••• pre-sales consultants, covering the Information Management Group products that included Methodology, Modeling and Configuration Management•••••
Participated in the complete sales cycle, including demonstrations, Proof of Concepts, and RFPs as part of a sales team under the TAS approach.
Met with, and engaged, client management in the concepts behind the Process Continuum and CCC/Harvest suite of products.
Recruited and trained Information Management pre-sales support consultants for North Carolina, resulting in a significant increase in business activity for IMG products.
Provided pre-sales support to sales team for clients such as Freddie Mac, BellSouth and Melita resulting in the achievement of sales in excess of $3,•••••,•••••
Technical Environment: Windows NT; Oracle; SQL/Server; CCC/Harvest; Continuum; BPWIN; ERWIN.••••••••••/••••• - •••••/••••• Project Manager, Norfolk Southern Railways, Atlanta, GA.
As part of the purchase of Conrail, Norfolk Southern was faced with completing over ••••• individual IT projects to absorb and integrate Conrail into their systems.
Worked with internal staff to establish the PMO for NSR.
Implemented Planview to manage software portfolio.
Developed statements of work for ••••• projects involved in the Process re-engineering needed to accommodate Conrail. Carried out Risk and Change Management assessments and prepared contingency plans for multiple projects.
Mentored ••••• project managers on relevant project management methodologies.
Facilitated over ••••• scope and Business Process Re-engineering JAD sessions.
Developed process and data models to support projects.
Technical Environment: Windows NT; DB2; OS/•••••; IDMS; Groundworks; Primavera,
•••••/••••• •••••/••••• Engagement Manager, LBMS, Atlanta, GA.
Engagement Manager, directed ••••• consultants in the Southern Region.
On site consultant for a $1 million PMO methodology rollout at First Union Bank Charlotte.
Led a consulting team of 4 specialists with full accountability for the implementation and deployment of a modified software development methodology impacting over ••••• computer information systems staff at PECO Energy in Philadelphia.
Provided training for over ••••• project managers in a ••••• month period in a new approach to project management using the LBMS methodology at Chemical Bank in New York.
Developed Data Warehousing methodology including training in Dimensional Data Modeling and delivered to clients including Pilsbury, MEAG and Air Products.
Product Manger (Europe) London, UK•••••••••• - •••••
Trained the staff of ••••• new distributors in Europe and provided pre-sales support resulting in a •••••% increase in European sales.
Set up a distributorship in Bombay, India.
Implemented Europe wide vendor communications network.
Organized the first European Distributors Conference in Nice, France.
Senior Consultant •••••London, UK and Houston, TX •••••
Provided on-site and "live-in" courses throughout US and United Kingdom on LBMS Methodology, Data Modeling, Data Flow diagramming and CASE Tools to various clients.
Led internal team to successfully bring organization to ISO••••• certification in less than ••••• months.
Technical Environment: Windows NT; Watcom; Oracle; VB; Powerbuilder
•••••/••••• - •••••/••••• Senior Lecturer, Monash University, Melbourne, Australia.
Conceptualized, developed and delivered key courses on Methodologies and Project Management to final year undergraduates and postgraduate students.
Provided academic leadership in Decision Support Systems and Artificial Intelligence.
Key contributor in funding, designing and promoting a leading edge CASE laboratory.
Prior Experience•••••Various Companies in Australia
Including Manufacturing (Flow and Job Shop), Banking (Retail and Commercial), Insurance, HRMS and Financial•••••HARDWARE IBM compatible PCs, NT Servers, Unix, IBM Mainframe.•••••SOFTWARE PC Tools: MS Windows, MS DOS, MS Office, MS Excel, MS Word, MS PowerPoint, MS Outlook, , Oracle, Access, SQL, PL/SQL.••••• Process Improvement: CMM, ISO•••••
Methodologies: PMBOK, Process Continuum (LBMS), SSADM, RUP, MSF, PMO Development.•••••Tools: Erwin, BPWin, MS-Project •••••/•••••, Project Central; Primavera , Groundworks, Kintana, Niku •••••APPLICATIONS Financial: Accounts Payable, Accounts Receivable, Financial Analysis, General Ledger, Human Resources, Payroll, Claims Processing•••••
Distribution: Inventory Management, Order Processing, Purchasing,
Manufacturing: Bill of Material Processing, Material Requirements Planning, Planning and Scheduling.
Other: HRMS, Rail Freight Billing•••••EDUCATION MSc. Master of Science (Computing), Chisholm Institute of Technology, Melbourne Australia •••••
BA Bachelor of Arts (Hons), Major in Psychology, Open University London, England •••••
BSc Bachelor of Science Major in Computing, Chisholm Institute of Technology Melbourne Australia ••••••••••Certified Project Management Professional (PMP).
Certificate in Object Oriented Analysis and Design.
Certificate in Network Management.•••••PROFESSIONAL On faculty of University of Phoenix, Atlanta Campus lecturing in Project
Management.
Past Chair Mentoring Committee of Atlanta Chapter PMI organizing mentoring support for 2,••••• members.