Project Manager

••••• •••••. Lantana, TX ••••• ••••• H ••••• M
PROJECT MANAGEMENT / STRATEGIC PLANNING / BUSINESS ANALYSIS
Well-rounded professional with business and IT background in the consulting, telecommunications, design/construction, web-based technology and hospitality industries. Consistently demonstrated proficiency at quickly learning and contributing to business operations and systems and processes improvement.
Decisive and able to act quickly, find the root cause of events, find new ways to solve problems and develop solutions, and calm and in control in crisis".
Great presentation and public speaking skills, broad background in business analysis, project management and long-range IT strategic planning, experienced in departmental Budgets and capital expenses Finance
Proven record of conceptualizing problems, scopes project plans, critical paths; achieve incremental goals and delivered projects on time and at or below budget
Excellent customer relationship, vendor management and customer service skills

PROFESSIONAL EXPERIENCE:
Lopez Garcia Group, Environmental & Engineering firm in Dallas, TX Oct ••••• May •••••
Strategist (Project Manager and Business Analyst role in Operations & Technology)
Used expertise in engineering to develop technical and operational solutions, make recommendations and implementation. Managed systems and created budgets for improvements. •••••% cost reductions of entire organizations software licensing budget. Increased productivity by •••••%, reduce deliverable operational by •••••%
Project Management responsibility
Identify requirements, establish clear and achievable objectives, Managed project scope, time and costs
Developed SOW for systems and processes standardization project
Oversaw, negotiated and managed project budgets and expenditures
Successfully managed standardization project
Managed client expectations and conflicts, lead project meetings and presentations to stakeholders
Business Analyst responsibility
Competitive analysis of systems, business requirements and technical feasibility, functionality and usability
Recommended best practices for optimization of company IT assets, processes and policies
Analyzed business units to leverage efficiencies to improve productivity

Company name under NDA, Supply Chain Management Company in Derby, UK Aug ••••• Dec •••••
Project Management and Consultant
Evaluated IT and business units, analysis of infrastructure, operations & service management and applications development, recommendations and deliver project plan to achieve organizations strategy and effective change
Project Management responsibility
Creation of Statement of Work and final deliverable document
Project risk management, risk identification, analysis and mitigation
PM a team of analyst on Infrastructure, applications development, help desk, HR and Legal departments
Maintained timely communications, collection, administration and distribution of information on a international dispersed team
Managing client expectations, building client relationships and resolving issues
Project delivered within time, scope, budget at the desired quality
Infrastructure team Leader responsibility
Worked with IT to clearly document current infrastructure, evaluate requirements with business units and align future needs to the organization short and long term goals
Streamlined application processes, help desk service and systems deployment
Exposure to ITIL & COBIT and the CMMi process capability maturity model
Business Analysis Institute Body of work to analyze and recommended infrastructure changes

Telios, Professional Corporation, Engineering firm in Dallas, TX Jul ••••• Oct •••••
IT Manager
Functional manager full responsibility of IT systems, vendor management, budgets, policies and capital investment guidelines for IT, achieved cost reductions in operations and increase quality and productivity. This startup organization became profitable in 4 months
Project Manager responsibility
Project managed the opening of new facilities local and remote, define RFQ and RFI for consultants services, hardware, software, license, services and vendors
Project management third party .Net consultants in the development of a business application
Project manager of a team of web developers and graphic designers in the design and implementation of the organizations web site. Knowledge of BEA WebLogic and Software Development Life Cycle (SDLC)
Executive level reporting (issues, financial, and project status). Statement of Work and contractual documents
IT Manager responsibility
Maintenance of organizations web site and Intranet
Hands-on management of all IT systems (servers, telecom circuits, networking equipment, mail sever, voice, etc)
Establish Service Level Agreements and ensure that they were met
Successfully managing PC Refresh Hardware Rollout Project. Effective Win ••••• to Win XP Rollout Project

Humphrey & Assoc, Electrical Contractor. Dallas, TX May ••••• - Jul •••••
Engineering Support Manager
Provide software, hardware and design support, established engineering department policies and procedures
Project Manager responsibility
Effective Initiation, planning, execution, monitoring & control and closing of the production standards project
Supervised all legally binding documentation for all engineering projects.
Engineering Support Manager responsibility
Business, design, development and construction knowledge, provided systems and tools to assist business and IT
Analyzed business needs to both purchased and create tools for production
Responsible for identifying new process, identifying gaps in existing process, arranging training modules for new process development and implementation.

HLM Design/BL&P Engineers, Architectural-Engineering Consultant. Dallas, TX Mar ••••• May •••••
Network/CAD Manager
Project Manager responsibility
Effective execution of the systems consolidation project, post merger with BL&P Engineers
Successful implementation of infrastructure project, cost/benefit analysis, determining functional and technical requirements, and developing projected schedule
Assessed feasibility, gathered requirements, and executed plans as part of the post merger with BL&P Engineers
Network Administrator responsibility
Asset Management of all Software and I.T. and Telecom Hardware. Conducting physical inventory
Successfully managed PC Refresh Hardware Rollout Project, and Win NT to Win 2K Rollout Project
Software License purchasing, tracking, monitoring and metering for compliance

••••• Company, Internet Entrepreneur, ••••• in Dallas, TX ••••• - •••••
Founder
Founded and developed an e-commerce site obtaining extensive retail experience, direct exposure to accounting, marketing, management and overall business knowledge. Technologies used SQL database and COTS and programming languages like PERL and HTML to develop the website

Family Restaurant Business, Dallas TX ••••• - •••••

Telscape / Vextro de Mexico, Houston, TX and Mexico City Jan ••••• Aug •••••
Installation and Service Manager
Project Manager responsibility
Project managed multiple large projects, vendors and contractors management. Lead teams of up ••••• people
Senior and midlevel managers to translate business requirements into voice and data networks and services
Defining metrics, designing project templates and developing business cases. Analyzing gaps, defining and communicating business processes
Personnel management (hiring, training, scheduling) and outside resources (contractors, vendors)
Product Engineer/Business development
Awarded "Top Salesperson" three consecutive years
Enhanced staff morale through a six-month incentive program that also instigated a major increase in sales and taking profits from $1 million to $8 million by directing the ailing telecom division

EDUCATION:
Master of Business Administration, University of Dallas, •••••
Masters Certificate in Project Management, University of Dallas, •••••
Bachelor of Science, Industrial Engineering, Universidad del Valle de Mexico, •••••
PMP, Qualified to take PMP certification test October •••••

ACTIVITIES:
NSHMBA - National Society of Hispanic MBAs
PMI member #••••• August •••••
Translate to Spanish a •••••,•••••member website, •••••

SOFTWARE
Project Communication: Microsoft Office Suite, Microsoft Visio, Microsoft Project, Microsoft PowerPoint
Graphic Communication: Adobe Creative Suite (Acrobat, Photoshop, Illustrator)
Web/Programming: HTML authoring, Microsoft Access, Microsoft Front Page, Dreamweaver
Collaboration Tools: SharePoint, MS Project Server