Project Manager

••••• Daniel •••••
•••••


Objective


Driven, qualified IT Project Management veteran seeks challenging leadership role with a dynamic and innovative team of technology professionals. I desire a position where I can fully engage my skills and efficiently deliver quality, sustainable outcomes.

Profile


For over ten years I have progressed through a series of management and senior project management positions, successfully leading strategic technology planning, development, integration and change management initiatives which have brought measurable improvements to efficiency, performance and profitability.

I am passionate about effective IT program and project management, and have consistently delivered on-time and on-budget results for multiple concurrent projects. I have extensive experience working in both formal methodology-driven settings, and with smaller, dynamic project teams requiring the application of Agile management and development principles.
I have the well-rounded and pragmatic know-how to effectively apply technology to solve real-world business problems. This is supported by years of experience in representing both the client and the vendor, in various industries including Professional Services Associations, Education and Training, Government, and Telecommunications.

With proven skills in leading teams through both operational and project- based work, I have managed a range of technology initiatives in areas including Web Content Management, Data Migration, Online Learning Management and Professional Development, Customer Relationship Management, E-Commerce, Membership/Student Records and Assessment.

Key Skills and Experience


* Proven IT leadership skills, with a track record of successfully establishing and delivering strategic programs of work with phased, multi-year horizons, meeting the needs of complex business environments;
* Over ••••• years experience in enterprise Project and Program Management for both small and large scale projects, including the on-time and on-budget delivery of complex, concurrent and inter-dependent multi-vendor systems development, integration and deployment projects, in tightly resource and budget constrained environments;
* Well-exercised change management skills with extensive experience in implementing complex systems with large multi-site user bases and significant business impact;
* An engaged team player, possessing the mindful soft/communication skills required to influence stakeholders, achieve consensus, promote team harmony and achieve maximal productivity;
* Honed analysis and problem solving skills, and extensive presentation and workshop facilitation experience, with a proven ability to lead diverse groups of stakeholders through business requirements gathering exercises, and to work with a project team to transform these into cohesive and innovative systems strategies, detailed requirements specifications and implementation plans that all stakeholders buy in to and remain engaged with;
* Expertise in IT solution benchmarking, evaluation, and procurement management, as well as contract and SLA negotiation, development and management;
* Over ••••• years IT experience, working with a range of enterprise platforms including SAP (HR/Finance), Oracle PeopleSoft (Student Admin), MS SQL Server, SAIC TeraText DBS (for a bespoke CMS), Oracle DBS and E- Business/Portal tools, Sage SalesLogix CRM, MS Dynamics CRM, ShadoMX Web CMS, BlackBoard LMS, Janison LMS, Microsoft SharePoint, Crystal Reports, Knowledge Sync BPM, Task Centre BPM, QGate Paribus Data Quality Management Tools, and a number of proprietary products and solutions;
* Adept with industry standard office productivity applications including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook, MS Project, MS Visio), Microsoft SharePoint, Apple iWork, Novell Groupwise; familiar with creative software including Photoshop, Dreamweaver, In Design, Aperture, Final Cut.


WORK EXPERIENCE


Senior Project Manager and Business Analyst
••••• Markinson Business Solutions (Formerly Adexio)

* Full-lifecycle program and project management of customer projects (consulting) utilising PMBOK tools and principles
* Project Financial (earned value) tracking and reporting
* Business analysis, functional analysis and development of business and functional requirements documentation
* Development of project documentation, communications presentations and reports
* Leading customer consultation, workshops and analysis exercises
* Development of Project Management Methodologies, tools, policies and processes
* Development and management of PMO functions and processes
* Development of Quality Assurance procedures, tools and protocols for Software Development and Project Management
* Development and delivery of staff and customer training materials
* Development of pre-sales materials, tender responses, proposals and presentations
* Development of contracts and SLAs with customers
* Attending and contributing to presales and sales meetings
* Customer account management, including billing, financial performance and ROI reporting, etc


Business Solutions Manager, IT & Web
••••• Australian and New Zealand Institute of Insurance and Finance

* Full-lifecycle program and project management of IT projects utilising PMBOK tools and principles
* Project Financial (earned value) tracking and reporting
* Business analysis, functional analysis and development of business and functional requirements documentation
* Development of project documentation, communications, presentations and reports
* Leading project and BR/FR consultation, workshops and analysis exercises
* Development of Project Management Methodologies, tools, policies and processes
* Development of PMO functions and processes
* Strategic planning of IT infrastructure and systems
* Operational management of the IT Team, and team performance, including establishing and monitoring KPIs
* Operational management of •••••X7 IT Infrastructure, applications and support
* Development, testing and maintenance of Business Continuity and Disaster Recovery plans
* Development and management of IT policies and procedures
* Vendor and procurement management, contract and SLA development, negotiation and management
* Annual IT budget management and reporting, including budget development and ROI reporting

Web Systems Product Manager
••••• RMIT University - Information Technology Services

* Full-lifecycle program and project management of web projects utilising PMBOK tools and principles
* Project Financial (earned value) tracking and reporting, including performance and ROI reporting
* Business analysis, functional analysis and development of business and functional requirements documentation
* Development of project documentation, communications presentations and reports
* Leading project and BR/FR consultation, workshops and analysis exercises
* Strategic planning for University web infrastructure and systems
* Liaison with and engagement of University governance mechanisms, including committees and forums, representing web systems
* Annual Web budget development and management


Web Refurbishment Project Project Manager
••••• RMIT University - Learning Technology Services

This role involved the establishment and management of an extensive three-year program of work to migrate the Universitys •••••+ web sites (on over ••••• independently operated web servers) for over ••••• departments, into a centralized corporate web content management (WCMS) solution.

The initiation of the project involved the setup of the project approach and methodology, establishment of a project team, governance, standards and technology. In this role I lead the business requirements gathering, analysis and validation process, functional and technical specification, and development and testing processes and teams, as well as managing the key vendors, documentation and support mechanisms.

Specified and developed through •••••, and piloted in 3 key areas in •••••, the solution was rolled out from ••••• The system supports over ••••• work-flowed content developers, •••••,••••• items of content, 1,•••••,•••••+ hits a day and integration with key systems including SAP/HR, Novell Identity Management, and Oracle Peoplesoft Student Management. The key to the success of this project was extensive research, planning and validation of all plans, and a strong focus on change management, consultation and communication with the diverse University community.

RMIT University Webmaster
••••• - RMIT University - Corporate Affairs Group

In this role I managed the central web site for RMIT University, and developed standards, guidelines and support strategies for the wider RMIT University web site. My responsibilities included:

* Website production and project management; procuring and developing content, functionality and design appropriate to specific site areas including the University front page, online news and editorial areas, admissions site, information directories and student and staff intranet information hubs
* Developing and promoting the University-wide use of visual, navigational, metadata, design, search engine optimization and content standards and tools;
* Quality Assurance including usability analysis, content standards compliance auditing and consultation;


EDUCATION


Dip PM in Project Management from Swinburne University of Technology - •••••