RESUME
SUMMARY OF QUALIFICATIONS
Strong written and oral communications skills
Work well in a team environment
Experienced as a Project Administrator
EDUCATION
Mount Vernon Nazarene University
Mount Vernon, OH
Master of Business Administration Degree, •••••
Mount Vernon Nazarene University
Mount Vernon, OH
Bachelor of Business Administration Degree, •••••
Graduated with honors
North Central State College
Mansfield, OH
Associate of Applied Science, Electronic Engineering Technology, •••••
Graduated with honors
Ohio Edison, Apprentice Lineman Training
Massillon, OH
High Voltage Construction and Transformer Technology, •••••
WORK EXPERIENCE
Operations Supervisor, February ••••• Present
Ohio Edison, Mansfield, OH
Accountable for daily, safe operations of electrical line workers involved in construction and maintenance of the electrical distribution and sub-transmission system.
Leadership Roles: Supervision of employees involved with high-voltage line construction and maintenance. Providing company representation to contractors hired by FirstEnergy. Enforcing the terms of the Company/Union agreement. Representing the Company during customer interactions.
Technical Roles: Providing clarification relating to prints and work orders, and answering complex construction questions. Providing feedback and offering suggestions to increasing reliability and quality of the electrical distribution and sub-transmission system.
Senior Regional Dispatcher, March ••••• February •••••
Ohio Edison / Penn Power, Akron, OH
Accountable for daily operations of the Regions electrical distribution and sub-transmission systems.
Leadership Roles: The Senior Dispatcher is the acting shift leader and reports directly to the Supervisor and Manager. Responsibilities included astringent data quality assurance, monitoring dispatcher activities, and providing support to the desk dispatchers.
Technical Roles: Directing and writing switching orders, studying load transfers, and researching practices to expedite restoration of service. This position required the ability to multitask, perform quick calculations, and required confident decision-making. It also involved providing great attention to detail, providing thorough reporting, as well as precise oral and written communication.
Distribution Specialist, January ••••• March •••••
Ohio Edison, Mansfield, OH
Accountable for the performance of contractors that were employed by the company and tracking progress through regular assessment.
Leadership Roles: Through the utilization of developed coaching skills, enhanced contractor performance to achieve goals set forth by the company. Filled the role of a coordinator during the storm restoration processes. Participated in a mentoring program to develop skills of another in the department.
Technical Roles: Assessed the accuracy of contractor reporting and analyzed the data that was captured. Communicated my findings back to the contractors to address weaknesses and to emphasize their strengths. Assisted in dispatching and organizing contractor crews and damage assessors during storm restoration. Provided assistance in the Regional Dispatching Office with switching set-up procedures and dispatching duties. Successfully completed the EEI System Operator/Power Dispatcher exam.
Manager, •••••
Nelson Tree Service, Dayton, OH•••••
Accountable for daily operations of up to ten crews performing vegetation management and utility line clearance tree trimming.
Leadership Roles: Provided general leadership for crew-leaders and job-planners. Provided coaching and advice pertaining to performance and procedure. Handled Human Resource issues as a field representative. Responsible for safe operations of all crewmembers and worked directly with the utility as a contractor to accomplish their goals.
Technical Roles: Tracked performance, production, and work quality of the crews. Entered and analyzed data using Excel and Access. Required to keep accurate records and be prepared to present them on short notice. Improved work structure to enhance vegetation management performance and utility reliability.
COMPUTER SKILLS
Microsoft ••••• and Office •••••
Other programs including GIS Design/View, SAP, CREWS, PowerOn, Areva SCADA Controls, and Lotus Notes
HONORS
Phi Theta Kappa (•••••year National Honor Society)
Delta Mu Delta (•••••year Honor Society)