Public Relations/Conflict Management/Quality Control

••••• M. •••••
••••• Janesville WI •••••
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Professional objective: Leadership position for a results oriented company. Ideal position would involve incorporating management of people, conflict resolution and problem solving in situations where diverse interests and/or roles need to be advocated successfully.
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Skills
Six Sigma Green Belt, Villanova University
Quality Assurance - Manufacturing
Project Management
Conflict Resolution
Supplier Relations
Draftsman Land Development
Bookkeeping/Office Management Executive
Electronic Component Diagnostics - Manufacturing

Experience

Got It Covered, LLC (•••••Present Owner/Operator)
Represented the quality interests of ••••• plus global automotive suppliers at the General Motors assembly plant in WI. Acted as advocate, engaging problem solving skills to deal with people/departments in crisis situations; leading them to a fair and timely resolution. Worked in conjunction with the General Motors quality dept. and senior engineers as a Quality Control Consultant to identify root cause and set up containment efforts in order to implement solutions during escalated circumstances. This resulted in the elimination of hundreds of minutes of downtime, the avoidance of unnecessary re-work and improved first time quality for the customer.
From April of ••••• until June ••••• employed ••••• persons to imposed quality control by intercepting goods transported into the General Motors facility, quarantining these commodities and after researching what the print specification was; held each individual part to that standard. During this six year period of time, accomplished a defect free sort record over thousands of supplier events.
Successfully managed the supplier side of three major product launches at Janesville General Motors involving the coordination of over ••••• engineering changes with no product quality or availability disruptions.
Established and grew a strong relationship with the customer (GM) and union representatives which lead to a spirit of cooperation, trust and the sharing of resources to achieve mutual goals.
Successfully managed commercial construction project involving coordination of multiple contractors to satisfy the needs of the site owner, building codes and city plans while holding to architectural guidelines. Efforts resulted in the completion of the project as scheduled with no code violations and satisfied customer who offered the opportunity for additional business.
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Combs & Associates Inc. April •••••May •••••
Began as the receptionist, soon after was offered an apprenticeship in drafting, worked as a draftsman in land surveying development for seven years. (Drew on board and with use of AutoCAD)

Andersons Ladies Apparel, LLC January ••••• - June •••••
Worked in the family business opening boxes, stocking shelves, cleaning dressing rooms, and by the age of ••••• was doing •••••% of the buying for eleven apparel boutiques in various locations with many different needs and requirements. The demographics for these stores ranged from small town rural communities to edge of Chicago high fashion.


Other Interests
Coach High School and Junior High Basketball.
Volunteer at local ECHO community outreach center.
Play Guitar/Drums in Church Band.