Quality Asssurance Supervisor

Objective It is my goal to provide your company with quality workmanship and dependable service, enabling you to meet and exceed your customers expectations.

Experience :

••••• ••••• Andrulis/DRC Corporation Vienna, VA
Andrulis/DRC is contracted by the Immigration and Naturalization Service to perform quality assurance audits for the Naturalization and Adjustments of Status processes conducted at the District Offices and Service Centers across the United States. The company is also contracted to perform quality assurance audits of the fingerprinting, renewal of the Alien Registration Card, and the Employment Authorization Cards at Application Support Centers. The contract staff reviews the operations of the offices against established National Standard Operating Procedures, based on Immigration Law, to determine compliance.

Project Supervisor/Team Lead (June ••••• February •••••)
h Received Award of Excellence for Dedicated Service and Support.
h Attained certification as an ISO Internal Auditor
h Participated as a member of the ISO Certification Team for the project.
h Developed training manuals for process performed by analysts.
h Developed and implemented training procedure for newly hired analysts.
h Served as trainer for newly hired analysts.
h Edited and finalized process review reports for submission to customer.
h Monitored and evaluated the performance of analysts.
h Authorized to perform at Level T2 Security Clearance for Immigration and Naturalization Service.
Program Analyst (March •••••June •••••)
h Performed quality assurance reviews of Naturalization process and the Application Support Centers.
h Served as back up editor.
h Performed as Lead Analyst of review teams.

••••• The Fredericks Company Huntingdon Valley, PA
Quality Assurance Technician
h Attained certification as an ISO Internal Auditor
h Developed work instructions for tasks performed in QA department.
h Selected as internal auditor for companys ISO certification.
h Performed incoming, in-process and final inspection of manufactured products.


••••• Tottser Tool and Manufacturing Huntingdon Valley, PA
Quality Assurance Technician
h Incoming, in-process, and final inspection of metal stampings for Tier Two ISO ••••• Supplier to the automotive industry.
h Responsible for SetVUp approval to production runs and maintained all Quality records as required by the Customer and QS •••••

••••• Pentacon Industrial Group Erie, PA
On-site Inventory Specialist
h Start up and managed on site warehouse for C type commodities.
h Analyzed production requirements in order to maintain adequate inventory for > ••••• percent availability.
h Increased business by •••••% from start up levels.

••••• MEMC St. Peters, MO
ADP Crystal Puller Technician
h Stacked Crystal Puller with raw polysilicon.
h Monitored Puller and record key processing information hourly.

••••• US Engine Valve Westminster, SC
Production Grinding Technician
h Selected to serve as back up QA Auditor, as needed.
h Selected to serve as back up Supervisor, as needed.
h Performed finish grind operation and inspection of engine valves.
h Maintained SPC charts for production runs.

••••• BMI, SC Westminster, SC
Quality Assurance Technician
h Performed set up and final inspection of manufactured parts.
h Calibrated micrometers, calipers, and dial indicators.

••••• US Engine Valve Westminster, SC
Production Technician (Grinding operation/Straightening Operator)
h Set up and operated machines in straightening department.
h Operated grinders for the rough grind process and maintained SPC charts for each run.

••••• Schlumberger Industries West Union, SC
Quality Assurance/Production Technician

h Performed in-process inspection of meter production, resolved assembly problems as they occurred.
h Inspected incoming parts for use in product manufacturing.
h Assembled electricity meters on assembly line.

Training:

••••• Andrulis/DRC
h NQP4 Training March •••••
h Computer Security Training 2/•••••
h CIS/CLAIMS 4 and EEO Training July •••••
h AS-ONE 2/•••••
h Internal Auditor ISO ••••• Training 8/•••••
h Microsoft Word and Excel Training February •••••
h DRC Ethics Training 2/•••••
h Dallas Conference INS Training 2/•••••
h IBIS/NCIC Background Check Training 5/•••••

••••• The Fredericks Company
h ISO ••••• Internal Auditor Training

••••• MEMC
h TEAM Skills Modules, Team Building and Personality Recognition

••••• ••••• USEV
h Zenger Miller Working, •••••
h No Sweat Statistics SPC Training, •••••
h Zenger Miller Frontline Leadership Training, •••••
h Lock Out/Tag Out Training, •••••

••••• Schlumberger, Industries
h Blue Print Reading/Care and Use of Measurement Instruments, Schlumberger, March •••••

Skills:

Proficient in use of Microsoft Office and Excel
Use and calibration of measuring instruments
Ability to read blue print/specs

Education ••••• Westminster High School Westminster, SC
••••• Tri-County Technical College Pickens, SC
h Attended one semester (••••• GPA)

Interests Local womens ministry•••••editor of newsletter, computers, interior decorating.

References available upon request.