Quality Assurance Specialist

OBJECTIVE


A position in Quality Management where I may facilitate the synchronization of the Quality Operating System with the Business Management System thereby improving the ownership by the Management Team to continuously improve on the product(s) and processes of the company.

QUALIFICATIONS


TQM & Continuous Process Improvement - at Northrop DSD (NOW Grumman).
Managing for Consistency" A Week of Seminar by Tennessee Associates International at BMY in York PA.
APICS Courses at Waubonsee Community College in Aurora, IL.
Statistical Process Control Seminar at Waubonsee Community College in Aurora, IL.
ISO •••••/Lead Assessor Training by Stat-A-Matrix. #L•••••
Design of Experiment for Non-Statisticians, Benchmarking The Best In Class, and Presentation Skills by the John Deere/State of Illinois Industrial Training Program.
Geometric Dimensioning & Tolerancing by Triton College - Employee Development Institute.
Gage Calibration Systems for Dimensional Metrology by Mitutoyo Education Department - MTI Corp.

SKILLS AND ABILITIES


Degreed in behavioral modification and conceptual development, I have over ••••• years of experience in the development, implementation, and improvement of various types of Quality Management Systems in various manufacturing industries. Managerial responsibilities have progressively increased as the industry standards have become integrated. My professional training and experience have involved the following management systems, standards and practices: MIL-Q•••••, MIL-STD•••••, MIL-I•••••, ISO •••••, FED-STD•••••A, ISO/TS •••••, ISO/IEC •••••, BS OHSAS •••••, ISO•••••, MIL-STD•••••A, ••••• CFR •••••, MSS SP•••••, ASTMs, ANSIs, FARs, CFRs, NASs, DINs, APQP, Control Plans, FMEAs, Process Capabilities, Gage R&R, Measurement Analysis, PPAP, TQM PDCA DMAIC, Cause & Effect Diagrams, Check Sheets, Pareto Analysis, SPC Charting, •••••Whys, •••••D, Is - Is Not, System Mapping, SIPOC Process Flows, Internal System Auditing, etc.

EMPLOYMENT HISTORY



Sub-Contract Work *, •••••/••••• - present
Dolan Consulting Corporation, Hoffman Estates, IL

While on unemployment I performed the following Quality Management & Engineering activities to keep my skills and abilities active: worked on an Integrated Management System Manual (EHS & QM) for a client in Texas; performed an ISO/TS••••• system audit of a zinc caster in Sterling, IL; generated process flows for different clients; and lead a training course for Internal Auditors of ISO/TS••••• * These projects were either for free or some remuneration was given for actual expenses incurred.

Assistant Quality Manager, •••••/••••• - •••••/•••••
Keokuk Steel Castings, Keokuk, IA

Assisted the Quality Manager in the Inspection & Test of Castings, and the Control of Nonconforming Castings. Assisted the Engineering Manager - ISO Management Representative in the development and control of the documented Quality Management System for compliance to Customer Standards & Specifications and ISO•••••

Attempted to change the Quality Management System from a system element and procedural approach to a process approach.








Began integrating the Occupational, Health, Safety, & Environmental (OHS & E) Management System with the Quality Management System, including the generation of Job Safety Analysis for the casting process.

Quality Systems Engineer, •••••/••••• - •••••/•••••
Olson International, LTD, Lombard, IL

Reporting to the VP & GM, assisted in the monitoring of key performance measures, developed and controlled the documented Quality Management System compliant to ISO/TS•••••, and managed the Internal Audit System and the corresponding corrective, preventive, and improvement actions.

Changed the Quality Management System (QMS) from a system element and procedural approach to a process approach.
Transitioned the Internal Quality System Audits from the ••••• System Procedures to the ••••• Core Processes as established in the Quality System Manual.
Maintained 3rd Party Registration to ISO/TS•••••

Quality Systems Manager, •••••/••••• - •••••/•••••
CJT Koolcarb, Inc, Carol Stream, IL

Re-structured the Quality Management System to a Process Approach compliant to ISO•••••:••••• Established a Cross-Functional Quality Operating System. Mapped / Flow Charted all the business processes thereby reducing the number of documented procedures to control. Incorporated the In-Process Rejections into the Control of Nonconforming Product.

Quality Specialist/Procedural Writer, •••••/••••• - •••••/•••••
Belcan Techservices (Process Automation-PASS), Indianapolis, IN

Developed and implemented a Quality Management System (less Internal Auditing) for PASS, a sole source supplier to Eli Lilly Pharmaceutical Company that provided validation of instrumentation and process equipment for delivery to their capital projects.

Director of Quality Systems, •••••/••••• - •••••/•••••
Wisconsin Tool & Stamping Company, Schiller Park, IL

Changed the Quality Management System from a functional approach to a systems approach thereby reducing the quantity of system procedures from ••••• to ••••• Monitored the Key Performance Indicators to effect change and coordinated the Continuous Improvements. Coordinated the APQP process for NEW Automotive contracts, and performed the required QE support (i.e., Control Plans, Process Capabilities, FMEAs, Gage R&Rs, PPAP Submissions, etc.). Achieved & Maintained Certification to QS•••••

Consultant - Quality Management Systems, •••••/••••• - •••••/•••••
Dolan Consulting Corporation, Hoffman Estates, IL

Wrote & Implemented 6 Quality Management Systems to ISO•••••:••••• Wrote & Implemented 4 Quality Management Systems to ISO & QS••••• Developed 1 Quality Management System to ISO Guide ••••• / ISO ••••• Achieved Certifications for the 8 clients that went on for certifications. Performed numerous Baseline Audits for Clients investigating Certification. Performed Training in Internal System Auditing and Developing Quality Management Systems for the Manufacturing Association of Illinois (MAI). Performed Training in Internal System Auditing, Laboratory Trends, Purchasing, etc., for the Tooling Manufacturing Association (TMA) of Illinois.

Quality Systems Facilitator, •••••/••••• - •••••/•••••
MacLean Power Systems - Reliable Power Products, Franklin Park, IL

Developed and implemented a Quality Management System to ISO•••••:••••• for a dedicated manufactur-ing cell. Achieved and maintained 3rd Party Registration. Monitored and reported the trends for noncom-forming product and other Key Performance Indicators. This included support of the Material Review Board and the implementation of corrective actions.










Manufacturing Cell Awarded the Illinois Manufacturing Associations Team Excellence Award for major achievements in team building and employee involvement.
Reduced Receiving Inspection cycle time from 5 days to ••••• hours.
Implemented an inspection transition from QC Inspection to Operator Inspection.

Substitute & Paraprofessional II, •••••/••••• - •••••/•••••
Cedar Rapids Community Schools, Cedar Rapids, IA

After moving to Iowa I worked Manpower and substitute taught. I was then hired as Full-Time Paraprofess-ional in Secondary Special Education for the ••••• school year.

Quality Engineer & Buyer, •••••/••••• - •••••/•••••
Aurora Cord & Cable Company, Aurora, IL

As Quality Engineer was primarily responsible for Receiving Inspection and improving the Supplier Quality Program by developing Key Suppliers compliant to MIL-I••••• Also provided QE oversight of the documented Quality Management System and the control of nonconforming product.

Quality Program certified by 9 OEMs.
Customer Returns reduced to •••••%.
Scrap Cost reduced to •••••%.

As Buyer procured the class A items utilized in the electro-mechanical products used in the manufacturing of turn signals, flashers, and lighting systems for Tanks and Hummers.
Achieved Cost Savings equal to salary in first three months

Technician-Planner/Scheduler-Trainer-Associate QE, •••••/••••• - •••••/•••••
Northrop Corporation DSD, Rolling Meadows, IL

As a Technician in the Quality Engineering Section, was responsible for Monitoring and Reporting on Departmental Corrective Action System in support of MIL-STD••••• Performed administrative support for the Quality Engineering Section Manager in developing the quotes and establishing & reporting the Cost Schedule / Control System Criteria for managing all projects.
Assigned to F••••• Program Project Team to ensure compliance to critical Divisional cost, schedule, and quality objectives. Implemented ••••• Program Management Directives that streamlined the engineering change process and improved the cycle time for implementing engineering changes from months to a matter of days, and also brought shipment compliance up to •••••% while meeting the established budget constraints.
Promoted to Divisional Planner/SchedulerTrainer to audit cost accounts and to train new managers in utilizing the Cost Schedule / Control System Criteria system in managing their functional responsibilities. Represented the Division at a B••••• Stealth Bomber meeting in California on cost and scheduling matters.
Promoted to Quality Engineering Associate in the Supplier Quality Engineering Group. Reviewed & Dispositioned product conformity issues in Receiving Inspection, which required presenting to the Government Inspectors (DCAS) the corrective action plan for dispositions involving repairs and/or use-as-is. Achieved ••••• hour Cycle Time for Receiving MRB dispositions.

EDUCATION


Bachelor of Science - Speech, Language, & Hearing Therapy
Purdue University, IN

Master of Arts - Christian Education
Asbury Theological Seminary, KY


REFERENCES AVAILABLE UPON REQUEST