OBJECTIVE: A position in the service department that will utilize my customer service and computer processing skills. •••••PROFESSIONAL PROFILE:
Bilingual in English and Hmong
Typing proficiency of ••••• wpm
Excellent organizational skills and strong customer relations skills
Self-motivated, team player, and multitasking
Detail oriented, flexible, and punctual
Proficient in Microsoft Word, Microsoft Office•••••PROFESSIONAL EXPERIENCE:
Quality Control, Scandia Plastics. Sheboygan, Wisconsin••••• ••••• - present
Held positions as: Trainer, Machine Operator, Reliever, and Fork Lift Driver.
Measured/inspected dimensions of products to verify conformance to specifications using measuring instruments to meet standards of ISO •••••
Recorded into computer database, analyzed data graph and made computations to determine results.
Rejected products not meeting specifications.
Performed water drop tests
Discussed inspection results with those responsible for products and recommended necessary corrective actions.
Took loads away on fork lift, stretch wrapped, and stocked in warehouse.•••••Sales Associate, Vanity. Sheboygan, Wisconsin 9/••••• - •••••/•••••
Greeted customers and provided exceptional service using suggestive selling techniques to meet required sales goals.
Recommended, selected, and located merchandise based on customer needs
Arranged and displayed merchandise to promote sales.
Assisted customers with merchandise returns and transactions
Computed total purchases and process cash or credit payment.
Opened and closed cash registers, counted money, separated charge slips, balanced cash, and made deposits.•••••Photographer, Sears Portrait Studio. Sheboygan, Wisconsin 5/••••• - 8/•••••
Photographed customers and set up scenery/backgrounds to meet their needs.
Tested equipment prior to use to ensure it was in good working order.
Maintained floor sales, assisted, and advised customers in selecting purchases.
Enhanced images to create desired effects using computer and specialized software.
Arranged and followed through with appointments via phone.•••••Waitress, Nickys Pizza. Sheboygan, Wisconsin 3/••••• 7/•••••
Took orders from customers over the phone or in diner.
Served foods and beverages and informed customers of daily specials.
Answered questions about menu items and make recommendations upon request.
Checked with customers to ensure they were enjoying their meals and took action to correct any problems.
Maintained positive relations with staff and customers in high-volume, fast-paced environment.
Washed dishes and other janitorial duties. •••••EDUCATION
High School Diploma, Sheboygan, Wisconsin ••••• •••••REFERENCES
Can be furnished upon request••••••••••