Receptionist/Clerical

OBJECTIVE
To obtain a position that will allow me to use the skills that I have developed from Secretarial Training and Customer Service.

WORK EXPERIENCE
Athena Appraisals, The Plains, Ohio •••••
Personal Assistant, May •••••Present
Assist Manager with daily work
Import data into clients files
Go take pictures of comparable properties for clients appraisals
Make sure tasks are completed in a timely fashion due to a two day deadline

Central Ohio Primary Care Physisican, Step-By-Step Pediatrics,Westerville, Ohio •••••
Receptionist, Front Desk, May •••••July •••••
•••••Responsibilities:
Answer incoming phone calls
Schedule appointments
Enter new patient information, and insurance
Take calls for nurse questions, and enter them in a computerized messaging system
Used electronic patient files
Collected on past due accounts

Central Ohio Primary Care Physicians, Westerville, Ohio •••••
Clerk, Insurance Collection Team, July •••••May •••••
Responsibilities:
•••••Assist Supervisor and a team of ••••• with their various daily tasks
Call Medicare to retrieve secondary EOBs
Fax, copy, sort daily work for team, retrieve documents for research, and keep a daily, weekly, and monthly spreadsheet of teams goals
Use Misys for various tasks including address changes and research

Household Management, Centerburg, Ohio •••••
Stay At Home Mom, December •••••July •••••
Responsibilities:
•••••Multitask budgets, schedules, education, cooking, and cleaning
Manage a schedule conducive to an efficiently run business
Maintain composure and peak performance under pressure
Provide needed assistance and support within a growing family

Huntington National Bank, Columbus, Ohio •••••
Process Assistant, Retail Banking, April •••••December •••••
Responsibilities:
•••••Sort and process incoming mail and payments
Processed checks on business accounts
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Data entry with the ability to ••••• key and type ••••• plus words per minute

•••••Maintain a high level of productivity in servicing requests while meeting daily •••••goals and objectives
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Safelite Auto Glass, Columbus, Ohio •••••
Customer Service Rep., Claims Department, February •••••
Responsibilities:
•••••Maintain a high level of service in a fast paced environment
•••••Set appointments for customer repairs
•••••Received and processed insurance claims
•••••Answer incoming calls from customers


First Knox National Bank, Mount Vernon, Ohio •••••
•••••Processor, Retail Banking, February •••••November ••••••••••Responsibilities:
•••••Maintain a •••••% or better accuracy rating
•••••Balance a book of business daily •••••
•••••Effectively use a sorter machine
•••••Process incoming checks


EDUCATION
•••••Mount Vernon High School, Mount Vernon, Ohio •••••
General Education
•••••Knox County Career Center, Mount Vernon, Ohio •••••
Computerized Secretarial Technology

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