receptionist/ clerk

EDUCATION:
Home Medical Transcription Course
College Course-Small Business Management

SKILLS:
Quick to learn new skills
Strong organizational skills
Strengths include self-discipline and flexibility
Proficient in Microsoft Word, Windows •••••/•••••/•••••/XP IBM compatible
Excellent Customer Service Skills
Data Entry
Appointment Scheduling
Multi-line Phones
Worked with Multiple Health Insurance providers
DME procedures and products
ICD9 Coding
Exposure to Loading Authorizations, Writing Authorization Letters
Assistant Office Manager
Public Relations

WORK EXPERIENCE:

*Downey Medical*
•••••
8/••••• 5/•••••
Anniston AL
Billing Clerk
Data Entry
Claim Submission
Filing
Multi Line Phone

*JP King Auction Company*
•••••
6/••••• 5/•••••
Gadsden AL
Front Office Receptionist
Multi Line Switch Board
UPS Shipping & USPS Mail
Coordinated timely delivery of equipment to support auctions
Database Entry/Update
Office Supply ordering
Scanning of all Documents of Auctions

*Vanguard Bank/Kelly Services*
(•••••)••••• Kelly Services
(•••••)••••• vanguard Bank
8/•••••/••••• 2/•••••/•••••
Valparaiso FL
Deposit operations
Multi Line Phone
Regulation E Disputes/ATM Dispute
Balance Customer Statements/Check Book
Loan Payment Tickets
Signature Card update
Track Corporate Accounts
Close Customer Accounts
Regional Distribution for new Accounts

*Pediatric Therapy Center*
•••••/•••••/••••• 7/•••••/•••••
Fort Walton Beach FL
Bookkeeper and Personal Assistant
Quick Books/Payroll
Billing/Mailing Patient Insurance
Updating Patient Accounts
Authorization Updates
Medicaid Eligibility
Multi Line Phone
Payroll Taxes, Simple IRA Taxes and Monthly Business Taxes

*Tricare Humana Military/Kelly Services*
•••••)••••• Kelly Services
•••••/••••• to •••••/•••••
Fort Walton Beach, Fl
Senior Pharmacy Benefits
Multi-line phones
Quarterly payments
Enrollment applications

*Tri West Health Care Alliance*
•••••/••••• to •••••/•••••
••••• Missile Ave
Minot AFB North Dakota
Appointment Specialist and Benefit Service Representative
Duties included helping customers with their claims, Resubmitting claims, logged quarterly payments, Appointment setting, Patient applications forms
Filing and mailing
Multi-line phones

COMPUTER SKILLS:
Microsoft Word, Microsoft Access, IBM Compatible, Windows •••••/•••••/•••••/XP, Excel, Quick Books, CHCS, M&I, Duniya Monarch, UPS Manager Program, BC/BS Program, Medicaid Program, Bright Tree, Tera Term