Receptionist - Entry Level

••••• •••••
•••••., Windber, PA •••••
Objective To obtain a position where I can use my computer and clerical skills.

Professional Skills•••••Microsoft Office
Microsoft Windows
Marketing skills
Adobe products
WordPerfect
Quick Books
Power Point presentation
•••••Filing/Editing
Typing (•••••+ wpm)
Office Procedures
Telephone Skills
Graphic Design Skills
Book keeping•••••Accounting
Business Math
Business English
Management Skills
Customer Service Skills
Debt collection
Education University of Pittsburgh at Johnstown
Johnstown, PA
Business/Management, ••••• credits completed, GPA •••••
Westmoreland Community College
Greensburg, PA
Business/Marketing, ••••• credits completed, GPA •••••
Working on completing my Bachelors degree in business
Employment Skills•••••Developed ability to work in a fast-paced atmosphere
Maintained excellent customer relations and developed customer rapport
Diplomatically resolved customers complaints on as-needed basis
Accurately calculated and made daily deposits of up to $•••••,•••••
Ability to follow instructions well and make decisions with no supervision
Motivated and supervised 3 employees on daily basis
Maintained all record-keeping procedures without error
Delegated responsibilities to employees to meet companys expectations
Effectively developed telephone communication skills and consistently met quotas
Leads by example
Produced and distributed monthly newsletters
Employment History
•••••
•••••EDGE Racing Engines•••••8/•••••present
•••••Manager
•••••EDGE Design and Decals•••••8/•••••present
•••••Owner
•••••TCs Fuel Injection•••••9/•••••
•••••Manager/Secretary
•••••Insurance Services•••••3/•••••
•••••Independent insurance agent

References:
Mr. Mike Sotosky •••••
Mr. Gene Kane •••••
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