Retail Sales Associate

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QUALIFICATIONS
Operating Systems: Windows •••••, NT, •••••, XP, Vista
Computer Skills: MS Word, Excel, PowerPoint, WordPerfect
Office Equipment: Copy Machine, Fax, Postage Meter
Customer Service: Sales Floor, Service Desk, Cashier

 
EDUCATION
ITT Technical Institute 
6/•••••/••••••••••
San Diego, CA •••••
Associates Degree: Computer Networking
 
Grossmont High School•••••
8/•••••/•••••
La Mesa, CA •••••
Diploma: General Education

 
EXPERIENCE
Document Control Specialist
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Accountemps, Des Moines, IA
Responsible for processing claims to the Mortgage Insurance Companies.
Researched needed documentation for submitting as proof to Mortgage Insurance Companies.
Submitted claims to MI Companies utilizing a variety of computer software and systems.
Demonstrated the ability to work in a detail orientated environment and under strict deadlines.
 
Medical Records Volunteer
3/•••••/•••••
Alvarado Hospital, San Diego, CA
Maintain records of patients who visited the Emergency Room.
Responsible for collection of all documentations from Emergency Room personnel, processing documents and filing in appropriate locations.
Responsible for tracking and ordering needed records from storage facility.
Demonstrated the ability to work in a fast paced, detail critical environment.

Dock to Stock Team Member•••••
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Big Lots, San Diego, CA
Cashier both opening and closing register.
Customer service as cashier as well as sales floor.
Unloaded trucks, ticket and stock merchandise.
Responsible for maintaining health codes in Pantry Department.
Followed Plano grams to set merchandise.
 
Production Assistant•••••
3/•••••/•••••
Grubb and Ellise BRE, San Diego, CA
Responsible for general maintenance of all copiers including production copiers.
Worked with Creative Services to produce mailers.
Responsible for gathering information on copier usage and using gathered information to create reports for the Production Manager.
Worked with outside venders such as Xerox and supply companies.

Merchandise and Customer Assistance (MCA)•••••
5/•••••/•••••
Sears Essentials, Spring Valley, CA
Performed customer service as a cashier as well as on the sales floor.
Responsible for stocking incoming merchandise.
Ordered needed merchandise.
General maintenance on department to keep it to company standards as well as maintained the cleanliness of the stockroom.

Garden Center Team Member•••••
8/•••••/•••••
Target, San Diego, CA
Worked in the Garden Center as a cashier as well as sales floor.
Responsible for opening and closing of the register.
Responsible for the receiving of incoming merchandise.
Followed Plano grams to set merchandise.
Worked Christmas tree lot cutting trees using a chain saw.
Performed proficient customer service at the Service Desk handling customer returns and exchanges.

CERTIFICATIONS
•••••/••••• IowaWorkforce Career Readiness Certificate (Gold)