JOB OBJECTIVE•••••Pursuing a long term career in Sales/Marketing.•••••SUMMARY OF QUALIFICATIONS••••• Bachelor of Science in Business Administration (B.S.B.A.), major in Marketing, ••••• GPA, Central Missouri State University, •••••
Experienced in record maintenance and storage.
Achieved ••••• years of excellence in performance of highly skilled Air Traffic Control professional environment.
B.S.B.A. and Air Force career instrumental in developing excellent oral and written communication skills.
Outstanding productivity as a supervisor and sales specialist
Highly skilled in formulating decisive, logical and professional solutions to satisfy needs of customers and staff.
Proven dynamic leader and team builder, consistently motivating others toward success.
Have the ability and willingness for all needed travel in specified region.•••••PROFESSIONAL EXPERIENCE••••• THE HOME DEPOT, Lees Summit, MO, •••••present
Record maintenance vital to customer requests and satisfaction.
Attributed in store receiving regional awards and over $•••••,••••• for highest customer service and satisfaction. Defined as most improved store in district.
Promoted from part time to full time sales specialist in less than six months.
Praised by fellow associates, supervisors, and customers for having excellent sales abilities and dedication to the job. Employee of the Quarter, June •••••
Applied sales skills attributed in store exceeding sales goals six months consecutively. Instrumental in the only store from district receiving profit sharing in excess of $•••••,••••• for employees.
Two quarterly awards received for excellent service/dedication. Written comments from District Manager described department as most improved and organized.
Motivation and professionalism attributed to The Home Depot, as a whole, creating ••••• new stores and ••••• billion dollars net earnings in second quarter •••••
Proven ability in managing multiple sales transactions effectively.
Responsible for detailed presentation, demonstration, quotes, and closing sales
Excellent speaker instructed demonstration classes for customers on store product capabilities and possible home project procedures. Increased sales and customer satisfaction immediately.
Stimulated sales by representing companys new product introductions, sales programs, and coordinated feedback and concerns on inventory situations.••••••••••UNITED STATES AIR FORCE, •••••
Air Traffic Controller/Supervisor in Charge
Assigned as direct supervisor of ••••• personnel on daily basis in high stress environment for more than ••••• years. Responsible for operation of multi-million dollar equipment and safe flight of all aircraft including the B••••• Bomber.
Appointed as Assistant Chief of Air Traffic Control Training maintained and updated all training records.
Experienced in highly stressful situations, skilled at multi-tasking.
Communicated effectively with all employees through senior management to create a smooth work environment/respect.
Worked with teams to establish more efficient working schedules, training techniques, and operation management.
Personally developed training scenarios which greatly expedited the increase in a fully trained work force.
Effectively worked with local and international diverse groups.
Conducted monthly, quarterly, and annual reports for an ongoing staff of ••••• to ensure worldwide readiness capabilities. In charge of $•••••,••••• supply budget and small warehouse. Coordinated financial needs for national/international travel. Maintained/stored medical and training records with vital information.
Recognized and recommended by employees and management as preferred trainer in highly technical areas.
2 Supervisor quarterly awards for supervisory skills- 3 Air Traffic Controller awards for excellence- 4 Longevity Awards for dedication and reliability- 6 Good Conduct Medals for integrity and service- 3 Commendation Awards for specialized services- 3 Outstanding Unit Awards for teamwork.
Awarded the National Defense Service Medal, NATO Medal, and Air Force Expeditionary Force Medal for international military service in Bosnia/Croatia war zone.•••••EDUCATION•••••Bachelor of Science in Business Administration (B.S.B.A.), Marketing, •••••
Central Missouri State University, MO. ••••• GPA.•••••References available upon request.