Sales/customer Service

Objective: To obtain a sales position in a team-oriented environment in which my prior administrative, customer service, and management experience will prove to be productive and beneficial to both myself and company.

Qualifications: I possess a strong background in administration and management . I have also achieved superb sales and customer service skills.

Education: ••••• University of Rhode Island, Kingston, RI- psychology, junior standing
GPA •••••, deans list

Experience
Oct •••••Oct ••••• Atlantic Bay Mortgage Group Casselberry Fl
TEAM LEADER/MORTGAGE CONSULTANT

Responsible for originating conforming, non-conforming VA and FHA loans for a correspondent lender.
Market, network and advertise myself as a mortgage consultant and my company.
Assist with the Head of Operations and the Closing department in the processing and closing of loans in the office
Oversee a team of mortgage consultant to ensure the quality of loans and success of the team.
Report production number to the manager, problem solve, and create new ideas for more production.

Nov •••••July••••• Leary Management Group Winter Garden, FL
MORTGAGE PROCESSOR/CLOSING COORDINATOR

Responsible for processing, reviewing, and documenting all necessary information to submit loan to underwriting.
Previous position as Closing Coordinator: responsible for processing and closing sales of manufactured homes
Oversee all aspects of transaction after sales have been made

Aug •••••Oct ••••• Colafrancesco & Co. Providence, RI
ADMINISTRATIVE ASSISTANT TO MR. COLAFRANCESCO (TEMP)

Administrative duties for an established CPA.
Responsibilities included: opening office in morning, scheduling Mr. Colafrancescos business and personal appointments, preparing tax files for his approval, accounts payable and receivable, drafting letters, and being available at any time for advice or consultation.
Reception and phone duties, faxing, filing, keeping office neat and organized.

Jan •••••Jan ••••• Tri Realty Pawtucket, RI
REALTOR/OFFICE MANAGER

Lead clients through the process of buying or selling a home.
Oversee mortgage process, home inspections, and closings.
Manage and advise an office of seven Realtors.
Scheduling, computer MLS, filing, reporting to Broker on clients and co- workers clients.

May ••••• Feb ••••• ••••• Warwick, RI
ASSISTANT MANAGER

Responsible for customer assistance as a number one priority in a womans/teens retail clothing store.
Train and supervise a staff sales associates. Nightly audit, sales sheets, scheduling and payroll.