Loan Officer/Budget Analyst
Receive and process credit applications timely and accurately to establish new
customer accounts. Communicates with customers to obtain proper information regarding
credit history, assist customers with the completion of credit applications. Communicate
with appropriate branch personnel to advise of acceptance or rejection of applications.
Secures necessary approvals to establish credit limits in accordance with established
Bachelors of Business Administration
Mississippi State University, Starkville, MS. August •••••
Associate of Applied Science in Business Administration.
Northeast Mississippi Community College, Booneville, MS. December •••••
Branch Manager/Loan Officer
Tower Loan, Hammond, LA. February •••••present
Manage multiple phone calls, soliciting to customers to take out loans, and collecting.
Inputs and maintains customers account information in appropriate company database.
Prepares and maintains daily, weekly, and monthly management reports per policy.
Maintain copies of applications, reports and correspondence for Credit files.
Responsible for productivity of branch, net income statements, and balance sheets.
Responsible for keeping branch fully staffed.
Head Customer Service Representative,
Blockbuster, Starkville, MS. July •••••December •••••
Supervised and trained customer service representatives.
Prepared membership application, maintain inventory, and promoted daily sales.
Set-up daily operations and received products in computer system.
Handled returns and purchases with cash, credit cards and gift cards.
Sprint Mart, Fulton, MS. December •••••March •••••
Provided excellent customer service to all customers while accurately ringing up both gas and convenience store transactions, and ensured cash balances at the end of each shift.
Assisted Store Manager when product deliveries arrive at the store and with other miscellaneous responsibilities.
Stocking/Side Shift, Manage inventory, and ensure all products properly displayed on shelf.