OBJECTIVE A position as an Administrative Assistant, Sales Assistant, Customer Service
Excellent data entry, computer, communication and research skills on the web.
Knowledge of Medicare, past Life & Health Insurance Agent in Nevada. Past Group I Insurance License (Life, Health and HMO) in Texas. Current Life & Health Insurance Agent in Wisconsin
Have a working knowledge of Word, Excel, PowerPoint, Visio and MindManager.
Combined Insurance Company of America - Chicago IL
May ••••• - Present
Selling Life & Disability Policies
Manpower Contractor, Kohler Co. Inc. September •••••March •••••
Assembled binders for submission to customers
Organize and schedule meetings, appointments, including reserving conference rooms, required equipment, and providing lunch when needed.
Answer telephones and assist or direct calls.
Make travel arrangements, including transportation, hotel accommodations, and submit travel expenses.
Perform internet-based research for project support
Settlement Coordinator, Baron & Budd January •••••July •••••
Reviewed Administrative Claims
Prepared and submitted Claims as requested to defense, including burning to CD.
Preparation of Releases and Power of Attorneys to be sent to clients for their signatures, including scanning the documents out as well as scanning them back in upon receipt.
Preparation of weekly as well as monthly reports
Golden Choice Administrative Manager, Texas Health Choice, Inc. December •••••November •••••
Managed enrollment and disenrollment process using ONYX.
Managed and trained Administrative Staff on the enrollment process using ONYX.
Responsible for the Group Risk Enrollment and Age-In Procedures.
Assisted Medicare Beneficiaries with completion of enrollment forms.
Responsible for maintenance of sales representatives commissions.
Clerk III to Supervisor, Health Plan of Nevada Senior Dimensions March •••••December •••••
Las Vegas NV
Supervised Senior Dimensions Administrative Support Staff as well as Retention Staff
Supervised Commercial Risk Group Enrollments, which included attending Employer Open Enrollment Meetings.
Supervised the enrollment and termination process for Senior Dimensions.
Responsible for handling delinquent account procedures.
Assisted with start-up of Senior Dimensions in Reno NV, assisted with training of sales staff of First Options (HMO) in New Jersey.
Coordinated three annual mailings to Senior Dimensions membership.
Coordinated Senior Dimensions Informational Meetings, Health Fairs, Senior Roundtables
Responsible for handling Companion Plan enrollments, including delinquent accounts and premium increase notices.
ACTIVITIES Charter Member, Women in Military Service to America