Work in an environment forming direct relationship with both internal sales partners and external customers while working to achieve or exceed revenue goals and distribution objectives. Utilizing appropriate methods and a flexible interpersonal style to help build a team and facilitate completion of team short and long term goals.
Qualified candidate with over ten years of successful experience in customer service support with recognized strengths in problem-solving, trouble-shooting, sales staff support, and planning/implementing proactive procedures systems to avoid problems from the beginning.
Extensive product knowledge coupled with creative ideas for product applications and a solid history of sales success. Proven ability to develop sales potential in new market areas with strong analytical and planning skills, combined with the ability to coordinate the efforts of many to meet organizational goals. Productive and efficient work habits without supervision along with self-motivator with high energy.
Team work/ Leadership
Maintain client relationships
Ramada Convention Center Eau Claire, WI August ••••• to present
Front Desk Clerk
Assists guests while maintaining elevate level of customer satisfaction, courteously in all front office related functions
Maintain an inventory of vacancies, reservations and room assignments
Making necessary travel arrangements, and assisting with general information
Computes bills, collect payment and make changes for guest
Runs various reports on the computer for management
Kroger Dayton, OH July ••••• to July •••••
Digital Media Manager
To ensure all aspects of Digital Media Center is maintain to exceed corporate standards
Maintaining customer service planning and carrying out promotional plans.
Updating and maintain training for all employees in the department as well as cross trained. Controlling department costs or supplies and repair costs
Maintain strong presence by being readily available to answer customer questions or assist customer as necessary.
Metropolis Resort Eau Claire, WI August ••••• to May •••••
Create designs, concepts, and sample layout principles and esthetic design concepts
Meeting with clients and adjusting designs to fit their needs or taste.
Develop promotional materials flyers, newspaper ads, banners, apparel and brochures
Design and operate digital signage delivered over the internet.
Lifetouch National School Studio Eau Claire WI August ••••• ••••• (seasonal position)
Interact with children and adults
Photograph preschool, elementary, middle, and high school students
Travel to different schools in western Wisconsin
Calculating sales and services for the assignment
The Charlton Group Eau Claire, WI September ••••• March •••••
Meet and exceed the sales goals established for each campaign by listening to customers, overcoming objections, and implement closing techniques on hourly and commission
Understand and be able to explain products and services for each campaign
Conducts inbound and outbound telephone sales for clients in the cable television, Internet, controlled circulation, market research, newspaper circulation, and other industries.
Exhibit a thorough understanding of cable and Internet technology and terminology and keep abreast of current industry information.
Gilman High School Gilman, WI •••••
Ohio Institute of Photography and Technology •••••
Food and Sanitation Certificate for Wisconsin ••••• Expires •••••
4 yrs. Leader Assistant in 4H Clover Express training to become the General Leader for September •••••