SD Trainer/ Tech Writer

Objective: Looking for a SAP technical instructor position with a quality minded organization where my work skills and education can be fully utilized.

Summary Of Qualifications

Have 6 years of SAP SD implementation experience in chemical and supply chain industries
SAP experience with SD, MM and LE modules
Developed and maintain courseware for SD, MM and LE modules
Lead instructor for SD, instructor for MM and LE modules
Responsible for all training data as related to SD in the training client
Member of stabilization team for Post-Go live support of production client
Have experience in all phases of a SAP implementation including; project proposal, project start-up, business process analysis, design change management, data conversion, data migration, training client testing and post go-live support.
Strong platform skills and ability to effectively communicate with employees at all levels.


Work Experience

•••••/••••• to 2/••••• Computer Science Corporation, Moorestown, N.J.
Lead Instructor for SD
Part of implementation team for Army Logistic Modernization Program. Implementating SAP (•••••c) as solution for Enterprise Resource Planning program. Develop and maintain courseware for SD module. Lead instructor for SD module, instructing end users in SD through out the U.S. Army Command.
Achievements
Developed and Maintain 6 SD courses for end users
Lead instructor SD courses
Post Go live support for 1st deployment of SAP. Handled all end user training issues from Ft. Huachuca, Arizona.
Develop Course Outlines, End User Training Materials, and Exercise Data
Drive Quality Review sessions with Course Content Owners
As part of data migration team for training client, responsible for inputting and maintaining all training data relating to SD module
Member of Stabilization team for 1st deployment go-live & Post go-live
Writing training content, which includes procedures, job aids, quick references, process flows, simulations, exercises, lesson plans, etc
Conducted stabilization workshops and expert user training for 1st deployment
Conducting classroom instruction (as needed) for Process Trial, Pathfinder, Dry Run and End User training



•••••/••••• to •••••/••••••••••Dickinson & Associates, Inc., Chicago, Illinois
SAP Functional Consultant SD/MM/LE
Testing, Training, and Post Implementation support for clients. Worked 4 months in the Netherlands, Europe.
Achievements
Testing/Training Lead for Logistics Execution area
Helped interpret requirements towards configuration design formulation and interface design, with special emphasis on EURO requirements
Prepared all necessary test cases and test scripts, using Win Runner and Auto tester
Assisted in the preparation and delivery of end-user training material
Post implementation support handling at Plant and Warehouses

•••••/••••• to •••••/••••••••••UOP LLC, Des Plaines, Illinois
Business Analyst
Member of design team representing the Materials Management Module. Technical project manager of SAP Industrial Transportation module.
Achievements
Materials Management design team member
Assisted in the configuration across moderate to complex business processes
Participated in design reviews and business model matching sessions across business processes
Developed and maintained all security profiles relating to shipping and transportation
Prepared all necessary test cases and test scripts
Participated in integration, regression and acceptance testing as a subject matter expert
Provided production support

•••••/••••• to •••••/••••• UOP LLC, Des Plaines, Illinois
SAP Technical Instructor
Developed and delivered all SAP training materials relating to shipping and transportation requirements in SAP. Instructional designer for training materials as they relate to SD module.
Achievements
Conducted training needs analysis for the SAP SD module
Delivered end user training for 6 go-live implementations
Developed and executed integration test scenarios to test and verify that the configuration and design decisions support the business processes
Designed and maintained end user training courseware for SD module

Education

SAP L••••• Logistics Execution
SAP L••••• Processing Sales and Distribution


Second Language: Conversational Dutch

References: Available upon request