Security Guard

Objective:•••••A challenging and responsible position which will utilize my skills
•••••and experience and offer opportunities for growth and advancement.

Summary of Qualifications: Results-oriented professional with proven administrative skills in Public Relations, Marketing, Planning, Procurement, Emergency Management & Recovery. High-energy, innovative, and self-directed. Skilled at planning and supervising complex projects. Proficient in management of busy organizations with high diversity of responsibilities, needs, and constituencies. Adept at troubleshooting and problem solving.
Computer literate.

Professional Experience:

Office of Economic Development, County of Kauai May ••••• - September •••••
Beth Tokioka, Director •••••
Economic Specialist IV, Reed Act Program Administrator


Responsible for managing federal and state grants totaling $••••• million dollars for developing new programs and
expanding existing programs related to workforce development.

Responsible for grant administration, project management, records and reporting management in accordance
with award provisions for grants relating to workforce development

Worked collaboratively with Workforce Investment Act staff in the Office of Economic Development and
any and all partners in workforce development on the island of Kauai to insure that grant activities were
supportive of the overall goals for workforce development and development on Kauai. Developed and implemented sourcing strategies for projects to ensure budget is adhered to. Lead vendor selection and negotiation process, and established and maintained contractual and business relationships with vendors.

Developed, executed and implemented communications and public relations program for the Workforce
Board. On behalf of the Board, initiated, prepared, and issued news releases, public statements, and
about the policies, decisions, and actions of the board.

Prepared requests for proposals, qualifications and construction bids for the procurement of professional
services necessary to complete and satisfy the grant awards scope of work on behalf of the Board.
Planned, organized, and complied with federal and state procurement laws, and selection of necessary
services needed to complete and satisfy the grant awards scope of work.

Prepared contracts and agreements in cooperation with the County Attorney and/or other appropriate
agencies for professional services (such as architectural and engineering) or other required services and
goods required to complete and satisfy the grant awards scope of work.

Ensured completion of approved projects within appropriated project time schedules and budgetary
allowances. Submitted justified requests for amendments for time extensions and / or budget changes
or transfer of funds among categories within the project(s).

Coordinated, conducted, evaluated and recorded public forums/meetings germane to the projects/
grants being managed. This responsibility required continuous interfacing with other governmental agencies,
private businesses, non-profit organizations and the general public.

Monitored projects and field inspections for all Reed Act projects to ensure compliance with the general and
special provisions of the contracts,

Developed and implemented a comprehensive management work plan to expedite processing,
monitoring, inspection and closure of all projects.

Developed and implemented Workwise Kauai marketing and public relations plan, and provided technical assistance and training to sub-grantees in the execution of the marketing program.

Developed, coordinated and supervised the production of various print publications, broadcast, website and other electronic media products of the Board.

Liaison at the executive level with various Federal, State, County agencies and non-profit organizations to facilitate the processing, arbitration, monitoring, and completion of all claims associated with Reed Act programs, and resolve any problems which may develop during the execution of the Reed Act projects.

Perform additional duties as required and assigned by the Director of Economic Development to insure the successful completion of assigned projects and satisfaction of all grant award conditions.
•••••

Hawaii State Department of Defense State Civil Defense Division August ••••• - January •••••
Suzanne Toguchi, Branch Manager •••••
Disaster and Recovery Planner

Assisted with coordination of major functional areas of the Disaster Recovery Branch; processing and monitoring
project worksheets, coordination and validation of repairs and construction supported by the Public Assistance
Program, and administrative tasks for project closeout.

Developed and implemented comprehensive management work plan to expedite processing, monitoring, inspection, closure of all projects.

Developed and maintained the State Public Assistance plan and for providing technical assistance and training to
sub grantees in the execution of the Public Assistance Program.

Developed and implemented close out procedures for Public Assistance projects in coordination with guidelines
established by FEMA. Reviewed the contract closeout phase of projects which are subject to Large Project
Monitoring to verify adherence to program requirements

Liaison at the executive level with FEMA, various State and County agencies and non profit organizations to
facilitate the processing, arbitration, monitoring, and completion of all claims associated with the recovery
program, and resolve any problems which may develop during the execution of Public Assistance projects.

Provided technical assistance to sub grantees in the execution of the Public Assistance projects, including advice on
potential revisions to the Scope of Work and possible overruns.

Monitored and guided public assistance projects as specified by the scope of works in the project worksheet
applications. Coordinated project worksheets review with applicants prior to approval, and resolved problems
during project worksheet preparation. Reviewed prepared project worksheets for accuracy of scope of work and
cost estimates.

Reviewed sub grantee submitted project plans and specifications prior to contract award to determine compliance
with approved project worksheet scope of work and conformity with Federal, State and County laws and
regulations.

Compared submitted bid costs against government cost estimates and resolved deviations prior to contract award.


Attended pre-construction conferences to keep informed of principle construction features, safety measures, wage
laws, labor regulations and contractor submittals.

Coordinated review of contractor submittals and recommend/revised/reject before transmitting to FEMA in
accordance with existing policies and procedures. Prepared transmittal correspondence to FEMA.

Monitored project and field inspections for all FEMA approved eligible projects to ensure compliance with the
general and special provisions of the construction contract.


Hawaii State Department of Health July ••••• - August •••••
Janice Okubo, Director •••••
Bio-terrorism - Public Information Officer

Served the Communications office by developing a comprehensive statewide risk communication plan to address
threats and incidents of bio-terrorism, infectious disease, and other public health issues. Worked with federal,state,
county agencies, community groups and private organizations to develop, coordinate and implement statewide plans.

Worked with local, national and international media and interact with the public at large in developing
educational and awareness building materials.

Responsible for supporting Department of Healths public awareness objectives in the development,
direction and implementation of the Departments communication policy.

Developed, produced and coordinated production of informational materials, public education activities,
media campaigns. Website development and maintenance.

Managed needs assessment activity, analyzed results and developed recommendations for implementation
based on findings.

Served as project manager and liaison for special projects. Prepared requests proposals/qualifications
for the procurement of professional services contracts. Developed, evaluated request for proposals,
contract needs assessment plan development, survey and other work needed to complete a comprehensive
risk communication plan. Prepared procurement contracts.

Developed core working group to address risk communication issues and facilitated partnerships to
support the development and dissemination of messages appropriate for target groups. Identified and
compiled listing of special needs groups and special populations.

Coordinated the formation of a joint information center (JIC) and unified command (UC), Coordinated
logistics, equipment needs, developed operations manual, set up phone lines, staffing and credentialing of
media. Within the JIC, coordinated news releases, press briefings, designated spokespersons, monitors,
media reporters, activated communication system, initiated rumor control activity, coordinated public
and press inquiries and communication with Centers for Disease Control (CDC).

Coordinated annual inter-agency risk communication skills training exercise.

Participated in County, State, Federal workshops to coordinate and prepare comprehensive risk
communication plans and procedures. Participated in tabletop exercises utilizing Incident Command
Procedures.





Department of Water, County of Kauai April ••••• - July •••••
Ernest Lau, Manager •••••
Public Relations Specialist

Planned, prepared, delivered and/or supervised news releases, special articles, speeches, radio announcements and scripts to promote the departments activities. Consulted and advised department heads on public information and public affairs needs, and community relations program. Addressed community groups on water issues, facilitated meetings/discussions. Developed water conservation, and environmental education programs.

Conducted operating methods and procedures, studies for department programs to refine, develop or revise policies and procedures which would improve efficiency and productivity in the department.

Coordinated preparation of annual and other special activity reports. Water Plan ••••• Strategic Team
Member involved in development and implementation of Water Plan •••••, the long range planning tool for
The Department of Water. Assisted with project management of Water Plan •••••, Capitol Improvement Projects (CIP),
and Capitol Rehabilitation Projects (CRP). Successfully obtained $••••• million in State Revolving Funds (SRF)
through the Department of Health for construction of ••••• key Capital Improvement Projects outlined in Water Plan •••••

State of Hawaii Coordinator for Project WET (Water Education for Teachers). Responsible for an annual budget of $•••••,••••• Submitted $•••••,••••• in educational grants to host the annual Make a Splash Water Festival, and successfully awarded $•••••,••••• in 2 years. Implemented this Environmental Education program within the Department of Education and other agencies. Conducted training classes for both educators and non-educators. Designed and provided training materials for state facilitators. Coordinated annual "Make a Splash Water Festival" for over 1,••••• students, teachers, and parents.

Coordinated and Implemented the McGruff Truck Safety Program for the Department of Water. Coordinated character appearances for McGruff the Crime Dog••••• Provided training for all employees and McGruff Crime Dog character.
Responsible for $2,••••• budget. Promotion and media advertising reaching target audience of •••••,••••• residents of Kauai.

Researched, wrote and maintained grant writing program for the department. Submitted $••••• million in grant proposals during •••••, with •••••% approval. Grants totaling $••••• million used to refurbish or replace old aging infrastructure, emergency generator housings, and to create a plan for closure of large capacity cesspools.

Reviewed and researched customer complaints to determine facts and initiate corrective action and recommend options to prevent recurrence of similar complaints. Streamlined customer service area by training and reorganizing staff and simplifying phone tree options. Customer complaint calls have been reduced by •••••%.

Department liaison with the Mayors Public Information Office to coordinate implementation of public relations program.


Education:

A.A. - Evergreen Valley College, San Jose, CA, •••••
Business Administration/Marketing, San Jose State

Other Qualifications:

State Environmental Coordinator for Project WET-Water Education for Teachers
OEQC Award received in ••••• for Environmental Education Program
Incident Command System (ICS) Certified •••••
Computer literate PC and Apple
Working knowledge of Microsoft Office Outlook, Word, Access, PowerPoint, Publisher, Adobe
Illustrator, Photoshop, Quark Express, Dreamweaver
Working knowledge of FEMA-NEMIS system
Typing ••••• wpm. Working knowledge of general office equipment.