SUMMARY OF QUALIFICATIONS
Senior Administrative Assistant with areas of expertise in calendar management, project work, System ••••• databases, analyzing data, bookkeeping and data entry fields. Successfully support diverse functional work groups with employees at multiple levels of the organization.
Project experience for Senior Quality Manager and group of ••••• engineers and technicians
Proficient using Lotus Notes, MS Word, Excel, Power Point, & System ••••• databases
Accurate typist with extensive IBM terminal experience
Expertise used while providing Receptionist & Concierge services
Excellent customer service skills
Mathematical expertise used to balance invoices & loan payments
Data entry & bookkeeping experience
Strength in recognizing, analyzing & solving problems
Strong organizational, writing & mentoring skills
Eastman Kodak Company, Rochester, NY
Senior Administrative Assistant ••••• - •••••
Provided support to a senior level global quality manager / group of ••••• quality engineers & technicians in manufacturing. Consistently achieved daily workload output deadlines. Kept manager and group on track performing word processing, calendar management, project work, maintenance of computer files, arranged multiple office relocations, etc.
Created and managed ••••• international quarterly conference call meetings with ••••• countries in ••••• different time zones. All parties were able to connect at appropriate times and facilitate business needs.
Navigated complicated company shipping system & internet shipping web site to send •••••+ film sample packages out of the country in a timely manor.
Extracted customer database information to create weekly reports. Resulting in improved customer products.
Fully certified Document Control Administrator in System ••••• Maintain Quality Databases that are capable of passing ISO Audits.
Consistently achieved daily workload output deadlines for 5 formulation / coating engineers.
Collaborated with administrative assistants on 3 teams coordinating and creating procedures that were implemented and used by all Administrative Assistants in the division.
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Information Systems Specialist ••••• - •••••
Liaison between Pricing Administration clients, system analysts, & mainframe computer environment. Responsible for computer job preparation, jobflow & submission, setting up new customers & products in the master database. Corrected official descriptions of products, & implement foreign currency invoices into the Merchandise Billing System.
Analyzed, prepared, & submitted over •••••,••••• complicated computer jobs utilizing job expertise and knowledge of IBM software.
Accurately entered new and corrected product data into the Customer & Product database.
Balanced and processed invoices (••••• weekly) for the Merchandise Billing System, taking corrective action for all rejected invoices.
St. Anns Community, Rochester, NY Part Time ••••• to Present
Receptionist / Concierge
Provided reception desk coverage and concierge services at St. Anns Community - Chapel Oaks Independent Living Facility.
Expertise handling vast array of situations that occur (social, medical, mechanical, etc.).
Proficient telephone operator, monitor entrances / security cameras, and set up recreation room for social functions.
Summoned medical personnel during emergencies.
Assisted dining room wait-staff whenever possible by stuffing menus, folding napkins, etc. to lighten their workload, giving them much needed time to perform other tasks.
PREVIOUS WORK EXPERIENCE:
Central Trust Co. & Kodak Data Entry Clerk
Port De Lux (Family Owned Business) Bookkeeper
Qualification Achievement Certificate Document Control Administrator in Sys. ••••• (•••••/•••••).
Team Achievement Award for outstanding accomplishments by a team of individuals. (Secretarial Team special project)
Administrative Assistant classes. Lotus Notes, Windows, MS Word, Excel, & Power Point Courses
Regents High School Diploma, East High School, Rochester, NY
secretary project work