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- People
- Senior Manager
Email
•••••
Phone
•••••
Member No.
1915058
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Employment Type:
No Preference
Salary:
$40-70k
Education:
Bachelor's Degree
Willing to Relocate:
Not Provided
RESUME
Healthcare Professional with extensive experience in Radiology Administration , marketing , human resources , labor unions , department designs , physicians relations , budgeting , contract negotiations , voice recognition software , mergers and acquisitions , reorganization and PACS .
PROFESSIONAL EXPERIENCE
Senior Manager of Imaging Service at NM VA Healthcare System.
••••• bed acute care teaching hospital affiliated with UNM Medical School.
Administrative responsibility for Diagnostic Radiology , CT , NM , US , MRI , Interventional Radiology , Mammography , and Six reading rooms.
Performed •••••,••••• procedures annually with approximately ••••• FTEs . Was successful in merging Air Force imaging service with our service . Reduced employee turnover by ••••• % with open communications and employee empowerment . Increased •••••ient referrals by developing professional relationships with physicians and providing quality customer service .
Reduced report turn around ••••• % from ••••• hours to ••••• hours or less with converting to voice recognition dictation software . This conversion saved approximately $•••••,••••• annually in salaries for transcription pool . Reduced waste and inefficiency by streamlining procedures . Increased customer service satisfaction with streamlined scheduling procedures .
Increased •••••ient referrals from private practice physicians by developing professional relationships , quality customer service , and products . Product line marketing of PET Scanners , View Point , MSI , Fusion Studies and Cardiac Imaging studies provided approximately $ •••••,••••• additional income quarterly .
Film library reorganization provided improved customer service and physician satisfaction. This reorganization resulted in improved employee morale , reduced lost film files by ••••• % , and increased record privacy ••••• % .
Was successful in implementing imaging service quality assurance program of all imaging modalities .Ensuring imaging and recording systems functioned accurately , consistently , and safely to produce quality diagnostic images . Ensuring all equipment operations , testing , and PMs were performed in compliance with applicable regulations and laws . Imaging service in continuous JCAHO and other inspections preparedness . Imaging Service passing JCAHO without comments , NRC inspections without penalties , and FDA licensing .
Was successful in implementing technologist quality control program for evaluating technologists technical weaknesses and strengths . This program resulted in above average performance by technologist and produced quality exams for radiologists and clinicians . Reduced imaging services legal liabilities for medical malpractice lawsuits . Provided imaging service with quality personnel for advancement ladder.
Was labor union advisor for imaging service . Retired 3rd vice president and chief steward of local labor union at the medical center . Successfully negotiated partnership agreement between hospital management and union . Established and served on partnership counsel . Partnership counsel members were management and union officials . The establishment of this counsel resulted in smoother medical center operations . Reduced grievance filings , EEO filings , criminal and administrative violations by ••••• % . Was active member on EEO and Diversity committees .
As advisor to imaging service policies were changed resulting in improved employee relations , compliance with federal and state laws , and reduction of employment issues by ••••• % .
Was successful in developing relationships with vendors and negotiating contracts and package deals saving department and facility approximately 3 to 6 % for equipment and supplies.
Conducted nuclear and chemical hazards training for ED personnel annually .
Conducted quality improvement seminars annually for nurse managers from our rural health clinics .
Member of rural health clinics committee reviewing employment contracts of radiologists , film quality from contracting health facilities , exam availability , and privacy .
NM VA Healthcare System , Albuquerque , NM ••••• to •••••
EDUCATION
La Salle University , Mandeville , La ••••• to •••••
JD Labor Law
Bernalillo County Medical Center affiliated with The University of New Mexico , Albuquerque , NM ••••• •••••
Certificate in Radiologic Technology
Kaplan College , Boca Raton Florida ••••• to •••••
AA Degree in Paralegal Arts and Sciences
The Robert O. Anderson Graduate School of Management , The University of New Mexico , Albuquerque , NM ••••• to •••••
Certificate in Business Management
Certificate in Human Resources
Certificate in TQM United States Air Force
Certificate in Nuclear Hazard Training United States Air Force
PROFESSIONAL EXPERIENCE
Senior Manager of Imaging Service at NM VA Healthcare System.
••••• bed acute care teaching hospital affiliated with UNM Medical School.
Administrative responsibility for Diagnostic Radiology , CT , NM , US , MRI , Interventional Radiology , Mammography , and Six reading rooms.
Performed •••••,••••• procedures annually with approximately ••••• FTEs . Was successful in merging Air Force imaging service with our service . Reduced employee turnover by ••••• % with open communications and employee empowerment . Increased •••••ient referrals by developing professional relationships with physicians and providing quality customer service .
Reduced report turn around ••••• % from ••••• hours to ••••• hours or less with converting to voice recognition dictation software . This conversion saved approximately $•••••,••••• annually in salaries for transcription pool . Reduced waste and inefficiency by streamlining procedures . Increased customer service satisfaction with streamlined scheduling procedures .
Increased •••••ient referrals from private practice physicians by developing professional relationships , quality customer service , and products . Product line marketing of PET Scanners , View Point , MSI , Fusion Studies and Cardiac Imaging studies provided approximately $ •••••,••••• additional income quarterly .
Film library reorganization provided improved customer service and physician satisfaction. This reorganization resulted in improved employee morale , reduced lost film files by ••••• % , and increased record privacy ••••• % .
Was successful in implementing imaging service quality assurance program of all imaging modalities .Ensuring imaging and recording systems functioned accurately , consistently , and safely to produce quality diagnostic images . Ensuring all equipment operations , testing , and PMs were performed in compliance with applicable regulations and laws . Imaging service in continuous JCAHO and other inspections preparedness . Imaging Service passing JCAHO without comments , NRC inspections without penalties , and FDA licensing .
Was successful in implementing technologist quality control program for evaluating technologists technical weaknesses and strengths . This program resulted in above average performance by technologist and produced quality exams for radiologists and clinicians . Reduced imaging services legal liabilities for medical malpractice lawsuits . Provided imaging service with quality personnel for advancement ladder.
Was labor union advisor for imaging service . Retired 3rd vice president and chief steward of local labor union at the medical center . Successfully negotiated partnership agreement between hospital management and union . Established and served on partnership counsel . Partnership counsel members were management and union officials . The establishment of this counsel resulted in smoother medical center operations . Reduced grievance filings , EEO filings , criminal and administrative violations by ••••• % . Was active member on EEO and Diversity committees .
As advisor to imaging service policies were changed resulting in improved employee relations , compliance with federal and state laws , and reduction of employment issues by ••••• % .
Was successful in developing relationships with vendors and negotiating contracts and package deals saving department and facility approximately 3 to 6 % for equipment and supplies.
Conducted nuclear and chemical hazards training for ED personnel annually .
Conducted quality improvement seminars annually for nurse managers from our rural health clinics .
Member of rural health clinics committee reviewing employment contracts of radiologists , film quality from contracting health facilities , exam availability , and privacy .
NM VA Healthcare System , Albuquerque , NM ••••• to •••••
EDUCATION
La Salle University , Mandeville , La ••••• to •••••
JD Labor Law
Bernalillo County Medical Center affiliated with The University of New Mexico , Albuquerque , NM ••••• •••••
Certificate in Radiologic Technology
Kaplan College , Boca Raton Florida ••••• to •••••
AA Degree in Paralegal Arts and Sciences
The Robert O. Anderson Graduate School of Management , The University of New Mexico , Albuquerque , NM ••••• to •••••
Certificate in Business Management
Certificate in Human Resources
Certificate in TQM United States Air Force
Certificate in Nuclear Hazard Training United States Air Force
KEYWORDS
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