RESUME
Experience
Nefra Communications Center•••••••••• •••••
Billing/Collections
Primarily responsible for all aspects of billing including; charging customer accounts for printing/graphics services, invoicing, bi-monthly posting charges, and monthly statement preparation.
Responsible for all aspects of delinquent account collection including, collections report design, customer contact and follow-up procedures.
Responsible for fielding and troubleshooting customer calls/concerns for effective project handling.
Responsible for workflow redesign for efficient use of printing/graphics resources.
Extensive redesign of all online/hardcopy account files and design of daily/monthly accounting reports.
Dollar Bank Corporation•••••••••• •••••
Senior Programmer/Analyst
Primarily responsible for executive and senior management reporting development including, system/file analysis, interface/data flow design and programming of large-scale computing applications.
Responsible for reconciling file/report balances with corresponding general ledger application balances.
Responsible for project management and supervision of staff programmer/analysts.
Extensive development and production system support including, programming, troubleshooting and problem resolution.
Integra Financial Corporation (formerly Union National Corporation)•••••••••• - •••••
Senior Data Security Specialist /
Senior Programmer/Analyst
Migrated from Operations Analyst to Senior Programmer/Analyst to Senior Data Security Specialist.
Primarily responsible for system development including, programming, system analysis, hardware/software evaluations, cost feasibility studies and dataflow design of large-scale computing applications.
Responsible for all aspects of access control and data security policy and procedures for a large-scale multiple platform computing environment.
Responsible for administration and control of mainframe, mid-range and PC network security systems.
Responsible for project management and supervision of staff programmer/analysts and data security specialists.
Directly responsible for conduct of annual EDP security audit, federal regulatory compliance audit and ongoing assessment of access control.
Extensive development and production system support including, programming, troubleshooting and problem resolution.
•••••a M. •••••
Gold Circle Stores, Inc. (formerly division of Federated Department Stores) ••••• - •••••
Store Replenishment Manager
Primarily responsible for all aspects of store replenishment functions including; review/approval of buyer/vendor supplied orders, stock counts, purchase order processing and return goods processing.
Responsible for supervision of store replenishment staff including, store counters, receiving office staff, and return stock staff.
Directly responsible for conduct of bi-annual inventory process and receiving office audit.
Extensive troubleshooting and problem resolution support.
Financial Expertise
Accounts Receivable/Payable
Payroll/Benefits
Cost Accounting/Budgeting
Fixed Assets
General Ledger
Demand/Time Deposits
Consumer/Commercial/Mortgage Loans
Branch/Items Processing
ATM/Bank Cards
Technical Expertise
IBM MVS Environment: COBOL, JCL, VSAM, CICS, IDCAMS, IDMS, DB2, TSO/ISPF, Xpeditor, Abend-Aid, File-Aid, CA-ACF2, CA-Earl, CA-Culprit, SAS, TCP/IP
Mid-range Environment: UNIX, HP, DEC/VAX, Tandem
PC Environment: HP, Novell, Banyan/Vines, Microsoft Office
Education
Bachelor of Science, Education: Indiana University of Pennsylvania
Extensive Software/Hardware/Project Management Courses
References Available Upon Request
Page 2
KEYWORDS
CICS Cobol DB2 IDMS MS Office OS/390 REXX SAS SQL TSO