Systems Engineering/Systems Management
Possesses over ••••• years of telecommunications engineering experience, including ••••• years of management proficiency. Offers a proven track record in training and directing staff to ensure the achievement of project goals. Adept in installing, troubleshooting, repairing, and maintaining telecommunication systems equipment and software.
AREAS OF EXPERTISE
Project Management Systems Installation Quality Control Process Improvement
Risk Management Expense Control Training/Development Staff Supervision
Customer Service Customer Direct Sales
Software & Operating Systems
TEMS Beta ••••• TEMS V••••• GIMS Grayson Inspector Grayson Invex 3G
MapInfo WMS Safeco TQNM X-Tel Safeco OPAS••••• DICE
Served as RF optimization engineer for four AT&T Wireless Services IS••••• PCS TDMA system deployments. Created MAHO and RESEL lists for the new cell sites and clusters and amended existing MAHO and RESEL lists to reflect proper candidates, correcting an entire •••••cell site system with less than one month to public launch. Improved the drop call rate by 3% for the entire system.
Deployed over 3,••••• cells sites in more than ••••• separate markets while consistently exceeding metrics for established call rate, drop call rate, and average BER/FER by over 1% in all markets.
Implemented physical and software-related changes to base stations, optimizing a system for •••••% hand-off completion and •••••% call completion.
Achieved an incident-free record while serving as a hazardous materials officer for four consecutive years with responsibility for ensuring compliance with EPA standards.
Designed a database for tracking inventories, due-in products and publications, and products to order.
PER MAR SECURITY SERVICES AND RESEARCH GROUP •••••
Security Systems Technician
Installed security systems to include burglary, fire, and CCTV. System types included ADEMCO, FBI, DSC, Bosch-Radionics, ITI, Concord, Life Alert, Clinton Electronics DVR and Camera systems, Pelco Cameras. Used devices such as Biased external door contacts, regular door contacts, recessed door contacts, Interior and exterior motion detectors, indoor and outdoor cameras including climate controlled housing, break bars, horn strobes, various rate of rise heat detectors, smoke detectors, various relay controlled devices. Scheduled the work orders and service tickets for the Grand Forks Branch office. Maintained the DICE records and paperwork. Trained customers in the use of their new equipment.
NEW DIRECTIONS •••••
Drive Test Technician
Led the efforts of one driver and interfaced with a temporary service company to obtain additional drivers as needed. Gathered data, performed shakedown of new sites, and submitted data to design engineers.
LUCENT TECHNOLOGIES •••••
Senior Radio Frequency Engineer •••••
Directed engineering efforts for such customers as SunCom, AT&T Wireless, Leaco, Public Service Cellular, Cellular One, Dobson, and Western Wireless. Delivered training on Autoplex ••••• interface and optimization techniques to customer engineers. Supervised, mentored, and delegated assignments to optimization and metric drive teams. Gathered data regarding system performance on MapInfo based on Ericsson TEMS, Grayson Inspector, Safeco OPAS•••••, and X-Tel host controller log files for BER/FER, RSSI, Handoffs, and drop calls. Performed cell hardware verification, troubleshooting, and cluster/system optimization, using switch-based parameter changes to enhance system performance. Aided customers with frequency reuse planning and retunes. Advised on cell site redeployment or site/antenna modifications to affect orientation, power, and propagation. Created neighbor lists for new cell sites and clusters and amended existing neighbor lists to reflect proper candidates. Analyzed drive test data to identify and eliminate frequency interference by the execution of scripts to implement hundreds of changes overnight.
RF Drive Test Optimization Engineer •••••
Performed cell hardware verification, troubleshooting, and cluster/system optimization using TEMS software, Ericsson PCS TDMA phones, and Garmin GPS hardware. Assisted customers with frequency reuse planning and retunes. Advised on cell site redeployment or site/antenna modifications to affect orientation, power, and propagation. Optimized systems using Bias, VRAL, and other parameter changes to enhance system performance. Delegated assignments to and supervised optimization drive teams and assisted metric drive teams from direct connect and dial-in terminals from the 5ESS switch interface. Utilized TEMS Beta ••••• and Ver. ••••• software as well as Ericsson TEMS phones to gather system data. Plotted system performance on MapInfo based on TEMS log files for BER, RSSI, handoffs, and drop calls. Designed multiple script files to alter settings within the switch environment, saving many hours of work.
UNITED STATES ARMY •••••
Communications Chief Assistant Procurement Specialist
Managed five personnel in communications and procurement sections. Supervised and safeguarded classified products and equipment and controlled keys and access rosters to restricted areas. Procured and held accountability for more than $•••••M in equipment, to include office supplies, computer hardware and software, topographic production equipment, and repair parts for vehicles, communications equipment, and other equipment. Tested communications equipment for resistance, voltage, and continuity as well as power output, reverse power, and frequency; troubleshot and repaired or replaced defective components. Assigned frequencies and individual designators for use.
Bachelor of Science, Engineering SUFFIELD UNIVERSITY
Engineer Motorola RF Security