••••• L. •••••
••••• West •••••th St. Pine Bluff, AR ••••• (•••••)••••• •••••
Dedicated, well-organized professional with extensive Event/Meeting Planning experience. Self-motivated and able to set effective priorities to achieve immediate and long term goals to meet operational deadlines. Proven ability to administer and implement organizational goals. Possess strong leadership qualities, high level of enthusiasm and great communication skills. Possess the qualities and tenacity to ensure that the company objective and the customer are Job-One. Extensive hands - on experience with great interpersonal skills that facilitate a high level of collaboration among co-workers.
Event Planner/Coordinator Art & Science Center Pine Bluff, AR Aug ••••• - Present
Managed all aspects of planning, implementation, and onsite coordination for the University of Pine Bluff Coronation (UAPB), a •••••+ person event
Conducted research, site survey and located resources critical to event
Negotiated cost effectively with supplier, vendors, deco arrangements, and entertainers
Planned, created, and implemented room layout for UAPB Coronation
Administered UAPB Coronation budget, registration lists, seating arrangement, decor and
the intricacies associated with this event.
Assisted the Arts and Science Centers of Pine Bluff, AR with the planning and execution of the Live at Five Jazz Concert, and the UAPB ••••• Homecoming celebration
Managed, planned and organized numerous weddings, birthday and cocktail parties
Prepared marketing material, raising awareness about the events on campus
Coordinated collaboration with various university and community vendors and sponsors,
Served as an on-location resource person at the Job fair and preparing post event evaluations
Managed and coordinated the planning for all events over an intense eight-month period
Provided ongoing coordination and leadership for both paid and volunteer teams, outside partners and content producers
Managed, and organized the production and speaker schedules to ensure continuity of the event
Created timelines, informed budgets and enforce deadlines for all event deliverables
Organized and recruited university and corporate sponsorships for UAPB Coronation
Managed numerous assistants whom efforts directly supported the events.
Maintained a press contact database for use with events
Promoted excellence by providing superior service to all attendees.
Utilized interpersonal skills to effectively interact with all vendors, supplier and entertainers
Inspire others with enthusiasm and positive energy while meeting customer needs
Administrative Assistant/Data Entry University of Arkansas Medical Science Pine Bluff, AR Apr ••••• V Aug •••••
Provided support to the manager or director in support of daily operations
Coordinated the managers calendar, perform word processing of all documents as appropriate to the position, including correspondence, grants, abstracts, syllabi, laboratory reports and/or meeting minutes, initiation and follow-up of purchase orders, change orders, check requests, other secretarial coverage as needed, payroll and personnel tasks, distribution of mail and other duties as required.
Scheduled forums, meetings, and seminars while assuming responsibility for transcription and distribution of minutes to participating personnel.
Prepared and resolved issues with purchase orders, change orders, check requests, petty cash vouchers, etc.
Maintained a current inventory of all office supplies, reorders, and determine equipment needs.
Developed updates, or revises office informational brochures and mailings as requested by manager.
Participated in all events and assisted with development and implementation of special events.
Answered all phone calls addressed to UAMS, and provides prompt and courteous assistance to internal and external contact.
Relayed incoming calls to appropriate party or provided complete return call information.
Performed dictation and transcribes notes on computer, or transcribes from voice recordings and composed/typed correspondence.
Created and prepared a variety of specialized reports using various database or spreadsheet programs.
Directed preparation of records such as agendas, notices, minutes and resolutions for corporate meetings.
Performed other duties as necessary to meet company and department objectives
Calls customers to facilitate account payments.
Bank Teller Bank of America Pine Bluff, AR Jan ••••• V Nov •••••
Processed transactions accurately and efficiently in accordance with established policies and procedures.
Identified customer needs and refer financial products and services to consumer and small business customers.
Consistently utilized the Bank of America Spirit as an ambassador of the bank to provide the customer with superior teller services.
Ensured regulatory requirements, such as Anti-Money Laundering and Bank Secrecy Act are adhered to.
Contributed to a positive team environment in the banking center through •••••degree coaching demonstrating Bank of America core values in all actions.
Processed transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures
Ensured customer loyalty through courtesy and friendliness, including addressing each customer
Customer Service Representative Jefferson Regional Medical Ctr Pine Bluff, AR Feb ••••• V Nov •••••
Received, researched, and resolved customer inquires and requests regarding accounts
Assisted with planning of therapeutic menus
Utilized dietary modifications in support of more that ••••• patients
BS of Arts, Mass Communications University of Arkansas at Pine Bluff
MS Office Media & Advertising
MS Word Public Relations
MS Excel Copy Script Writing
MS PowerPoint Media Law & Ethics
MS Publisher Electronic Media Performance
MS Windows •••••, XP Voice & Diction
National Association of Black Journalist
Carl Hopkins Association Non-Traditional Students
Pine Bluff Arts and Science Center Volunteer
References: Available upon request