RESUME
RETAIL SALES
Overview
More than five years working for and managing a fast paced, always changing retail environment. Recognized for delivering unparalleled customer service, and p•••••uct knowledge. In my first fiscal year as a store manager my store finished at the number one comp increase (+•••••%) in the district, and the number two plan increase (+•••••%) in ••••• A verifiable track record of success backed by impeccable references. Areas of expertise include:
* Exceeded Internal/external Customer Service
* Merchandising and Display
* Employee Management
* Store opening/remodels
* Maintaining shrink
* Training and development
* Promoting and running in store events
* Motivating sales team
* Communication/delegation
* Store operations
* Computer/POS Scanning Use
Employment
Hot Topic #•••••, Salem, NH
STORE MANAGER
•••••/•••••/•••••
Hot Topic #•••••, Saugus, MA
STORE MANAGER
8/•••••/•••••
Hot Topic #•••••, Brockton, MA
STORE MANAGER
•••••/•••••/•••••
Hot Topic #•••••, Leominster, MA
FULL TIME ASSISTANT MANAGER
1/•••••/•••••
Hot Topic #•••••, Auburn, MA
PART TIME ASSISTANT MANAGER
1/•••••/•••••
Hot Topic #•••••, Auburn, MA
KEYHOLDER
1/•••••/•••••
Hot Topic #•••••, Auburn, MA
SALES ASSOCIATE
•••••/•••••/•••••
Goretties Supermarket, Millbury, MA
BAKERS ASSISTANT/BAKERY CUSTOMER SERVICE REP
1/•••••/•••••
True East Skatepark, Millbury, MA
SUPERVISOR
4/•••••/•••••
Education
Millbuty Jr/Sr Highschool, Millbury, MA
Graduated in class of •••••
* Highest Honors
Personal
Enjoy and active in:
* Music and Music Culture
* Film
* Cooking
* Gaming
* Art
Achievements
-Music Passion award at both ••••• and ••••• hot topic managers meeting for district 7
-Full Time assistant representative for region 3 at ••••• hot topic managers meeting
-Successfully bringing a high shrink store down •••••% over 4 inventories
-Training over ••••• employees that have been promoted