SUMMARY OF QUALIFICATIONS
Professional with years of progressively responsible experience providing office support to senior executives and functioning in a leadership capacity. Combine excellent organizational skills with hands-on technical knowledge, superior memory for details and a strong work ethic. Skilled in troubleshooting and problem resolution; training and supervision of employees in quality control, adherence and work order specifications.
I am a self-starter with the ability to analyze business operations and recommend strategies to improve performance. Maintaining professionalism at all times is vital and discretion when handling confidential or classified data. Extensive background in virtually all warehouse service and automotive manufacturing operations, with hands-on production supervisory responsibilities in customer-driven, ISO and TS certified team environments.
L&W Engineering Blissfield, Michigan
•••••/•••••/••••• Responsible for all production operations, including setups and teardowns, change-over, basic equipment maintenance, work-order completion, and adherence to quality-control standards. Train and supervise ••••• employees on three automotive production lines, including performance reviews, disciplinary action, and any payroll issues. Order warehouse supplies and submit orders for equipment and tools. Hold monthly safety meetings to review accident rates and prevention measures; C.P.R. and First Responder certified. Produced production staffing schedule, including overtime and vacations. Responsible for yearly safety training and annual recertifications. Part of the continuous improvement committee for the plant.
LW Engineering, Quality Engineer
Develops and implements quality tools and methodology, such as benchmarking, analytical and measurement tools. Facilitates employee call monitor calibrations. Coaches and facilitates work process improvement teams using appropriate improvement tools and methodologies. Draws conclusions from raw data, which demonstrate the business impact. Facilitates the communication of quality initiatives and process improvement results. Promoted from the Quality Department to a management position as a Supervisor. I completed in house training focusing in several different areas Human resources, quality management, conflict resolution, Safety, and On time Delivery principles. Approximately ••••• hours of in house training was completed prior to my move into a Management role.
Federal Bureau of Investigation Washington, D.C.
Executive Secretary to the Chief Engineering Contracts Officer
•••••/•••••/••••• Reported directly to Chief Engineering Officer. Collaborate with various levels of management to gather information pertaining to key issues within the department. Communicate with external contacts to properly handle direction of business relations and any issues that needed resolution. Coordinate meeting arrangements as needed. Organize details of off-site functions involving participants availability, securing of location, menu choices, travel arrangements and material preparation, i.e. correspondence, charts and slide presentations. Assess assignments to determine the prioritization of work flow. Screen calls and mail, expert in organizing own work, coordinating projects, setting priorities, meeting deadlines and following up on assignments with a minimum of direction; using initiative and independent judgment within established policy and procedural guidelines.
United States Navy 9/•••••/••••• Submarine Training Facility Norfolk, Va
Office Manager/Executive Assistant
Reported directly to the commanding officer Captain John B. Baker. Serving as a liaison between executive management and the command personnel. Led teams of up to ••••• personnel with full responsibility for work assignments, scheduling, performance reviews, disciplinary action, and long-term career planning, development, and promotion. Responsible for evaluating staff needs and developing responsive training programs.
Responsible for outgoing message traffic involving extensive data entry. Messages were encrypted so that the information would not be intercepted. The information was of a highly sensitive nature.
Assisted with investigations involving any misconduct or court martial cases. Coordinated with the media to schedule any special events or visitors from other commands. Responsible for issuing new staff security badges upon review of background information of security clearances.
USS Eisenhower CVN••••• Norfolk Naval Base Norfolk, Va •••••
Assigned to the security division onboard the ship for six months of homeland security training. damage control and firefighting certified as well as First Responder and Emergency preparedness team. Trained to stand security watches onboard the ship during my scheduled watches to ensure the highest levels of security. Restrained belligerent and unruly prisoners in a self-disciplined manner; monitors prisoners while they are confined in the holding area of the detention facility; monitors prisoners being tested or evaluated by the ships medical staff. Type up reports at end of shift to summarize the events that took place to pass on.
Graduate of Tecumseh High School with a focus in college preparatory classes. Have three years of community college towards my degree. Attended Jackson Community College and have completed courses in military training in management courses in Supervision, Key Link to Productivity I & II; Advanced Supervisory. Techniques I and II; Communication in the Real World; Training the Employee on the Job; and Principles and Practices of Management I and II. Gulf War Veteran, received the Navy Achievement Medal, Good Conduct, Meritorious Service, and many letters of commendation during service. During my tour in the Gulf War I received an honorable discharge at the end of my service. I am proactive in Veteran affairs, personal development, and continuing my education. In my spare time I like to volunteer in the community to contribute to the success of our next generation. Giving back to the youth groups and local charities is a great way to spend time.