Technical Recruiter

••••• (ORAGE) •••••

•••••, Sanford FL, •••••
•••••

PROFESSIONAL EXPERIENCE


CAPITAL ONE FINANCIAL CORPORATION, Richmond, Virginia Dec ••••• Apr •••••
Senior Data Analyst Manager, Marketing Strategy May ••••• Apr •••••
Managed a team of data analyst managers and data analysts. Responsible for team recruiting, career development, performance ratings and promotions.
Co-led marketing strategy projects to enhance data availability and data integrity, targeted the prospect data pool to attract customers with the highest NPV potential
Received multiple recognitions for leading a •••••member cross-functional team that defined and executed a project to train and enable over ••••• business analysts to be independent for their data needs using SQL and basic query tools. In the first year of the projects implementation realized a savings of over $•••••k, and savings to grow on an ongoing basis as new business analysts join the company
Led team of managers and senior managers to develop a road map for ongoing associate development issues. Facilitated discussions to address development needs, and identified projects to enhance individual associate career progression

Senior MIS Manager, US Card Credit Policy •••••
Managed team that co-partnered with the business analyst team to develop and maintain the credit policy for the Prime population
Led the development of new quantitative analysis tools used by ••••• analysts, improving the department productivity rate by •••••%.
Established a new hire training curriculum and manual to enable new hires to rapidly assimilate into the company and their new role
Recognized as one of the top managers in my department based on direct reports feedback as well as peer feedback
Mentored three associates from China, in direct, concise and open communication

MIS Manager, America One (Subsidiary of Capital One) ••••• - •••••
Managed the data analyst and MIS teams supporting the data needs of the companys operations analysts
Developed the sales and incentive reporting for the sales associates. Trained two team members to execute the complex report and represented the team in any issues related to the incentive reporting system
Established an MIS reporting team that centralized the reporting for the entire department. Hired and trained each member of the team
Participated in the recruiting process for all of Marketing and Analysis assisted in the testing and selection of potential new hires

MIS Analyst, US Card Marketing and Analysis ••••• •••••
Developed a new matrix system that captured all of the offers made to our prospect pool
Developed back end tools to capture cross sell offers to our existing customers. Reported success or failure of individual campaigns
Mentored peer and junior associates in technical and analytical projects


MIS Associate, US Card Marketing and Analysis ••••• - •••••
Executed existing reports and represented data in meetings with business analysts
Represented marketing data on cross functional teams to develop new reports and data marts
Participated in company wide focus groups to enhance data quality


VIRGINIA DEPARTMENT OF TAXATION, Richmond, VA ••••• Tax Associate •••••
Responsible for handling customer oriented errors in individual taxes
Researched and analyzed taxpayer accounts to determine the of the error condition, and applied corrective action through the accounting and revenue system


EDUCATION


VIRGINIA COMMONWEALTH UNIVERSITY, Richmond, VA
Post-Baccalaureate Certificate Information Systems, •••••
GPA upon completion •••••/•••••

BENEDICT COLLEGE, Columbia, SC
Bachelor of Science Business Administration concentration in accounting, •••••
GPA: •••••/•••••


SKILLS

Technical PowerPoint, Excel, MS Project, SQL, Oracle, Teradata, Brio

Language •••••English

International •••••Extensive travel to international countries (Korea, Italy, Germany, France,
Czechoslovakia and the Bahamas). Strong willingness and capability to work in an
International and diverse environment


REFERENCES

Available upon request