I am committed to the goal of obtaining full-employment with your company.
••••• Foot Locker Inc/ Lady Foot Locker
Assistant Manager, Aug ••••• present/ Walden Galleria Mall, Cheektowaga, NY •••••
Daily operations consisting of reports and adherence to company policy adjustments.
Maintaining inventory levels and in-store presentations.
Observation and motivation of staff productivity to meet and gain sales goals.
Assist store manager in scheduling and overall staff/stores daily functions.
Develop a loyal client base and future business.
Daily preparations of bank deposits, transactions and supervision of store closing procedures.
Telespectrum Worldwide Inc./ SPRINT PCS services
Customer Service Solutions, Oct •••••Mar ••••• ••••• Great Arrow Dr Bflo NY •••••
Developed excellent customer relations and client rapport.
Provided quality assurance for customer satisfaction in a professional manner.
Handled computerized customer accounts, and directly responsible for resolving complaints.
Operations Clk , Oct ••••• Oct ••••• Adjustments Department, One HSBC Center Headquarters (Downtown) Bflo, NY
Maintained high degrees of accuracy and detail.
Handled correspondence of film and fiche.
Recorded files; archived work entries.
Ordered office supplies; monitored and maintained office equipment.
Burns International Security Services
Security, Jun ••••• Jun •••••, ••••• Fountain Plaza Key Center Building
Compiled and submitted daily accident/incident reports.
Responded to reports of disturbances.
Ensure deterrence of vandalism and criminal activities.
Education: Performing Arts-(Art Major) Clinton St Bflo, NY
College: Online-Bryant&Stratton College (Information Technology) Lackawanna, NY
Military Training: Air Force- Communication Operating Systems
Special Training/Skills and other Trades: Completed special training in Tele-communication systems at Air Force Technical School.