Training and Development Specialist

••••• C. •••••

OBJECTIVE
A Vocational Training Educator position which allows me to utilize my knowledge,
interpersonal skills, problem solving skills, troubleshooting skills, computer skills,
oral and written communication skills, analytical abilities, and Training Specialist
and Facilitator experience as an asset to my new employer in a most rewarding
career.
SUMMARY OF QUALIFICATIONS
Creative, detail-oriented professional with extensive experience in both technical
and soft skills training and instruction conducted in both federal and corporate
environments. Certified facilitator with strong leadership skills in management
and operations. Strong analytical abilities in interpretation and application of
technical detail and direction in regulatory and operating environments.
Experienced EEO Counselor, with well-developed skills in culturally competent
training and organizational management. Excellent communication, team
building, and interpersonal skills. Progressive experience in creative problemsolving,
conflict resolution, and customer relations. Received several awards for
Special Achievement and dedicated service, including an award for above and
beyond performance during the September •••••, ••••• terrorist attack.
WORK EXPERIENCE
Training and Development Specialist (4/••••• - 1/•••••)
Raytheon Technical Services, LLC, Oklahoma City, OK
Worked as a classroom instructor and Subject Matter Expert for Air Traffic Control
Specialized Training courses, including Quality Assurance, Academy Initial
Instructor Training, Facility Training Administration, Air Traffic Facility
Management, Airspace and Procedures, also as a Cadre Instructor in the areas of
On-The-Job Training Instructor, Facility Management, Teamwork Enhancement,
and Operational Supervisors Workshops. Provided subject matter expertise in
Instructional Systems Design, Air Traffic and Computer Based Instruction.
Worked with cross-functional teams to ensure "A+" training to target audiences
and other duties as assigned.
IT Executive Administrator (3/••••• - 2/•••••)
Airgas, Inc./Linde Gas, Independence, OH
Oversaw office automation administration and telephone invoicing. Managed and
maintained procurement purchasing. Utilized SAP for daily analysis input. Created
project assignments and other tasks using Project Control Systems.
Staff Consultant (3/••••• - 3/•••••)
Mt. Zion of Oakwood Village, Oakwood Village, OH
Developed training and skills development workshops. Conducted classroom
instruction and lay counseling. Conducted public relations and responded to
public inquiries. Provided grief counseling and officated various services.
Performed other duties as assigned by supervisor.
EDUCATION
Vocational/Technical Certification
Mike Monroney Aeronautical Center
Oklahoma City, OK
Certified in the following areas: Cargo Security; Special Agent; Facility Training
Administration; Air Traffic Control; Instructor & Curriculum Development
Workshop; Train-The-Trainor Facilitator; Communications & Conflict Resolution
Training
Quality Assurance; Communications and Conflict Resolution; EEO Counseling &
Cultural Diversity; On the Job Training Instructor; Instructor Training (Basic and
Advanced);
West Kentucky Technical College
Paducah, KY
Graduated
A. A. Degree in Business Administration
Cairo High School
Cairo, IL
Graduated
Diploma
ADDITIONAL QUALIFICATIONS
Public Speaker; Proficient in Microsoft Office Suite