Travel and Tourism

•••••Objective: To obtain a position in the travel industry

Summary of Qualifications

Serving it Right Certificate
CITC Student member with industry endorsed Travel and Tourism Diploma
3 years experience in customer service and retail
Quick learner who welcomes further travel industry education and training
Team player, reliable, dedicated and responsible
Strong people skills with co-workers, management and customers
Able to represent a company with a professional appearance and manner

Relevant Skills and Experience
Travel and tourism
World Geography and researching tourist destinations
Airport Codes, Airline Codes, Hotels and Car Rental Companies including codes
Airline ticketing, Domestic and International Tariffs
Cruise Ship Companies and their Destinations, Ports of call and Selling Cruises
Ability to create engaging presentations
Customer service skills
Strong organization skills with the ability to multitask
Hard working, dependable and dedicated individual
Team-player, flexible and effective problem-solver
Strong commitment to work independently if needed, as well within a team
Computer Skills
Strong technical and typing skills up to ••••• WPM
Basic knowledge of Sabre and Apollo
Microsoft Office including PowerPoint, Excel and Word
Excellent knowledge of the internet

Education and Training

Travel & Tourism Diploma Program CDI College, Abbotsford Campus••••• •••••
High School Graduation •••••Rick Hansen Secondary••••• •••••

Employment History

Customer Service•••••Paz Fuels••••• •••••
Customer Service•••••Future Shop••••• •••••
Front Desk Clerk•••••Super 8 Hotel••••• •••••
CDI College Practicum •••••Vancouver International Airport••••• •••••
Volunteer Work•••••Clearbrook Animal Hospital••••• •••••
Customer Service•••••White Spot Restaurant••••• •••••

References available upon request