Summary of qualifications
Excellent human relations skills having dealt with a variety of customers and employees.
Computer proficient with MS Office, Power Point Windows applications.
Superior ability to achieve immediate and long-term goals.
Ability to execute a number of projects simultaneously.
Excellent written and interpersonal skills, ability to work in both independent and team work environments, able to handle multi-task levels of responsibility.
Fluently bilingual in English and French. Ability to speak Spanish. Learning Italian.
Detail & Sales oriented
Strong organizational skills
Adaptable to any situations
Extensive traveling (North America, South America, Caribbean, Hawaii, Europe. I have been on ••••• cruises.)
Willing to relocate
••••• Universit du Qubec Hull
Bachelor degree in Business Administration
Specialized in Communications, Marketing(sales), and Human Resources
••••• Present•••••Signature Weddings and Flowers
Event and Wedding Planner-Designer/ Florist
Coordinate and plan ceremonies and receptions
Florist (creation of fresh and silk flower arrangements)
Plan, organize, oversee and control weddings and corporate events.
Stress management (brides)
Accounts payable/ accounts receivable/billing clients.
Marketing: Creating and placing ads in different web sites and magazines.
Hiring of suppliers
Drafting/negotiating of contracts
Assist with: site selection, site inspections, wine tasting selection and menus
Sales (flowers, linens, music, transportation, venues, catering)
••••• Gnier, Forget Notaires Gatineau Qubec
••••• Quantum Human Resources, Ottawa, Ontario
•••••Progroupe Ressouces Humaines, Gatineau Qubec (business closed)
&#•••••;Recruiting candidates for different positions (Information Officers, Editors, Website Officers and Administrative Assistants) for :••••• OCANADA call center of ••••• employees.
&#•••••;Screening and analyzing candidates over the telephone.
&#•••••;Testing and interviewing candidates.
&#•••••;Participating in "Open House" events.
&#•••••;Meeting strict deadlines, in order to begin classes for training.
&#•••••;Interviewing candidates in English and French, as per the clients requirements.
••••••••••The Laurentian Bank of Canada, Hull, Qubec/ Ottawa, Ontario
Customer Service Representative
&#•••••; Responsible for dealing with foreign currencies, cashier, accounts payable, ATM, balancing and managing the reserve, estate accounts, term deposits.
&#•••••; Selling and transferring RRSPs.
&#•••••; Responsible for training new employees.
&#•••••; Communicate with clients on a daily basis to ensure their needs and goals are being met.
&#•••••; Resolve client problems in a meticulous and organized fashion.
••••• Royal Caribbean International Cruise Line, Miami, Florida
&#•••••; Working in a fast pace and restricted environment as a cashier and customer service representative.
&#•••••; Managing and balancing daily casino assets.
&#•••••; Weekly reconciliation of the total voyage assets for every slot machine.
&#•••••; Managing the jackpots and processing requests to the slot technicians.
&#•••••; Assisted in selling on shore excursions.
Royal Caribbean International
Chantal Dufour/ Head casino cashier
(•••••) ••••• (Canada)
Laurentian Bank of Canada
Anne Parisien/ Manager
(•••••) ••••• (Canada)