Smartserve and bartending liscense aquired online through integrated work program
Educated on how to serve customers with professionalism according to certain standards outlined in the optional "Spirit to Serve" program
Awarded the "Excellence in Service" plaque for being recognized by customers and exceeding the Marriot standards for serving guests
Experience
Food and Beverage Server Etobicoke, On
Toronto Airport Marriot Hotel (•••••)
Provided service and built relationships with guests so that all needs were satisfied beyond expectation so to build an unrivaled customer base and community
Used teamwork and organization in teams of ••••• to improve efficiency and utility to meet personal and company standards within a fast-paced enviornment
Worked as a concierge attendant serving platinum elite guests who expect higher tiers of service and comfort throughout the duration of their stay
Trained new hires and was part of a task force that would go to newly opened Marriot hotels to train and help new employees get started with the basics and the high standards that come with being an employee at the Marriot
Worked as a hostess and greeted guests, took care of reservations, and provided accommodation.