To successfully obtain the position in which I am applying for within your organization and be a valuable asset in its existence. In addition, my goal is to further develop skills that I have previously gained as well as play a vital role in decision making towards the growth of your operation.
Over eight years supervisory experience
Excellent communication skills
Provider of excellent customer service to internal and external customers
Knowledgeable in general warehouse operations (replenishment, shipping, receiving, picking/packing, inventory control, vendor returns )
••••• Retail Distribution Lead, William-Sonoma Inc.
•••••Responsible for Return to Vendor dept.
•••••Supervise the unloading of UPS preloaded trailers for Returns
•••••Ensure that items are returned in a timely manner
•••••Work with corporate office on resale of discontinued items to be shipped to Outlet stores
•••••Recent responsibilities include:
•••••Daily ship all outbound cartons
•••••Process expedited shipments
•••••Ensure productivity of Picking depts by maintaining a steady flow of conveyor lines
•••••Coordinate daily tasks for department
•••••Assign tasks to employees and follow-up on completion
••••• Lead Customer Service Manager, Wal-Mart Stores Inc.
•••••Supervise and provide weekly schedule for •••••+ Associates
•••••Assist in the Recruiting/Interview process for potential new associates
•••••Evaluate and award annual merit increases to associates
•••••Ensure break and lunch schedules are given in a timely manner according to state guidelines
•••••Verify casher cash drawers of all cashiers on my shift
•••••Verify cash deposits in Accounting office
•••••Ensured customers received best customer service during the shopping experience
•••••Dealt directly with customer returns according to company policy
•••••Assist cashiers with managerial transactions at the register
••••• Wynne High SchoolGraduated
Catch the Spirit Award April •••••Williams-Sonoma
Awarded for outstanding customer service, displaying positive attitude, timely completion of special projects, initiates team player atmosphere