To obtain a position which will allow me to utilize the skills I have obtained.
•••••4 years of customer service experience
2 years of housekeeping experience
1 year of adult care experience professionally, ••••• years personal
Brief secretarial experience
Medical Assistance Internship
Listening Care Representative ••••• Sitel Corporation
Received incoming calls for XM Satellite Radio customers.
Created customer accounts.
Answered billing, technical, and general questions.
Offered upsells of radios, channel packages, and other related products.
Assisted fellow employees with questions, as well as answered supervisory calls.
Home Health Aide ••••• Private Duty
Assisted with general household duties such as cooking and cleaning.
Administered medications, took blood pressure as well as blood sugar.
Housekeeping Aide ••••• Heritage Nursing Center
Responsible for all related housekeeping duties: sweeping, mopping, dusting, washing windows, stocking needed toiletries, some buffing and waxing floors. Also assisted with laundry care when needed to fill in.
Associates Degree Medical Assistance
Huntington Junior College
General course studies: English, Math, Keyboarding and Psychology
Major course studies: Medical Anatomy, Clinicals, Medical Terminology