(tek-nol-uh-jee man-ij-muhnt) (n.)
The practice of managing the technological solutions used by an agency. The position of a technology manager has different meanings in retail and in the office. In retail, a technology manager manages the technology section within a shop, whereas in the office, a technology manager oversees the use and maintenance of technology.
Retail technology managers supervise and train workers in technology departments. They may recruit new workers, assign duties to those who are working, and draw up rosters. Retail technology managers also keep track of sales and create displays, as well as training staff for new product launches.
Office technology managers also perform a similar role in managing staff. However, because they look after office equipment, their role is much more technical than the retail manager's role. Often they must oversee server maintenance, password control, software rollouts and hardware upgrades. In addition, they need to liaise with other office managers, making sure all users are using equipment correctly. They also need to report unusual browsing behavior and violations of company policies.
Retail technology manager should have a high-school diploma or a GED. In addition, retail experience, an interest in technological goods, and a customer-focused attitude are also essential. Some managers hold degrees, while others may not even hold a high-school diploma. In all cases, retail experience is essential along with a demonstrated ability to manage staff.
An office technology manager usually requires a degree in computing or a similar field along with supervisory experience. The ability to program, solve technical issues and maintain servers are several vital components of this role. Finally, liaising and communicating with senior management and staff is essential, along with the ability to explain complex procedures simply.#BR#