Irene Stout

Ashburn, VA 20148
Job Function
Information Technology
 

Timeline

'16
'14
'12
'10
'08
'06
'04
'02
Director, Project Management & Business Operations
Time Warner Cable/New Charter
Senior Manager, Program Management Office
Time Warner Cable
Loudoun Country Day School
Co-chair, Fall Fun Fair
Smashing Walnuts - Childhood Brain Cancer Foundation
Executive Advisor
Manager, Project Management
Time Warner Cable
Senior Project Manager
Time Warner Cable
Project Manager
Time Warner Cable
Project Manager
MCI/WorldCom
Project Manager
Intech Consultant for MCI/WorldCom
Project Specialist
Sprint
 

Work Experience

    • Project Specialist
    • Sprint // Jan '00 - Apr '00
      • Implemented International Toll Free Services (ITFS) and Universal International Toll Free Number (UIFN) services, including application of service fees, internal database records, international translations and end-to-end testing of services within customer requested service timeframes.  Analyzed and resolved pre and post implementation issues and expedited process changes to reduce downtime and resolve real and potential errors.
      • Acted as the primary contact for technical teams and foreign carriers in the implementation of Global Freephone customer orders, ensuring products and services met required guidelines and were delivered within schedule.
      • Completed status reports for review by management and foreign carriers, to identify timeliness of all product implementations at both the domestic and international level.
       ...More
    • Project Manager
    • Intech Consultant for MCI/WorldCom // May '00 - Nov '00
      • Worked directly with account managers and technical staff to identify migration opportunities.  Provided support to estimate time and resource requirements, locate necessary contacts and documentation, identify risk elements, and determine soundness of the solution’s ability to meet the customer’s objectives.
      • Utilized Microsoft Access database to track progress and issues with account migrations. 
      • Generated and analyzed Concert Migration Reports for various levels of management. 
       ...More
    • Project Manager
    • MCI/WorldCom // Nov '00 - Jul '02
      • Responsible and accountable for managing several large scale network migration projects.
      • Established project processes and procedures, held kick off meetings, facilitated design completion and tracked development and implementation.
      • Facilitated weekly meetings, both internal and at client site, coordinating efforts to ensure projects complete on time and within budget.
      • Problem solved numerous issues on a daily basis concerning my own projects as well as standing in for for my peers and management as needed.
      • Provided weekly reports to management on the progress and setbacks involved in each project.
       ...More
    • Project Manager
    • Time Warner Cable // Jul '02 - Dec '04
      • Responsible for managing multiple projects supporting the Business Services Sector.
      • Coordinated with cross-functional team members to build and implement full life-cycle project schedules.
      • Facilitated the creation of all necessary documentation including: project requirements, functional specifications, design documentation, test plans, and operations and user guides.  
      • Tracked development and quality assurance testing, reporting deviation to stakeholders.
      • Facilitated weekly meetings, to include in house as well as virtual team members.
      • Worked with product team and management to implement and modify project processes.
      • Trained and mentored fellow project managers as needed.
       ...More
    • Senior Project Manager
    • Time Warner Cable // Dec '04 - Apr '07
      • Implemented project life-cycle processes supporting the provisioning engineering team.  
      • Acted as the single point of contact for provisioning projects, leading cross-functional team meetings on a weekly basis.
      • Developed project schedules and tracked from concept through deployment, creating action plans to bring critical path tasks back in line with the overall project end date if an individual item slipped.
      • Coordinated with management to estimate timelines for all projects and prioritize as needed.
      • Ensured status reports were completed timely and accurately, presenting on a weekly basis to management and stakeholders, escalating items of importance.
      • Worked with the provisioning director to monitor and adjust engineering resource allocation to meet the needs of the project schedules as priorities changed.
       ...More
    • Manager, Project Management
    • Time Warner Cable // Apr '07 - Sep '09
      • Managed a staff of Project Managers responsible for full software development life-cycle (SDLC) management of Systems and Provisioning engineering initiatives.
      • Developed project managers to improve project management skill sets, including project schedule development, risk/issue management, proactivity/follow-through, business writing and presentation skills.
      • Responsible for establishing and managing change management process, to include intake of requests, review by appropriate stakeholders, approval by management and acquisition of level of effort from impacted engineering teams. 
       ...More
    • Senior Manager, Program Management Office
    • Time Warner Cable // Sep '09 - Dec '15
      • Managed a staff of Senior Project Managers responsible for delivering reliable and stable Systems, Provisioning, Network and Voice Engineering projects/programs that support Time Warner Cable's High Speed Data, Phone, Video, Home Security and Mobile business lines.
      • Oversaw management of tactical execution, resolved escalated issues, aided in prioritizing requests and developed project management process to ensure the organization was following a course of action that was successful and repeatable.
      • Responsible for developing, maintaining and communicating the rolling plan of record for products, features and infrastructure on behalf of various business units.
      • Collaborated with management on strategy and direction for the program team and the processes that supported budget development, intake procedures, change management and executive communication.
      • Hands on program management of high profile initiatives as needed. 
       ...More
    • Director, Project Management & Business Operations
    • Time Warner Cable/New Charter // Jan '16 - Oct '16
      • Lead Project Management and Business Operations teams responsible for budget and delivery of reliable and stable Systems, Provisioning, Network, Wireless, Voice and CPE Engineering projects/programs that support Time Warner Cable's portfolio of High Speed Data, Phone, Video, Home Security and Mobile business lines.
      • Develop Project Management Roadmap, setting strategy for the team including process development, executive reporting, Plan of Record management and metrics to determine the health of the organization.
      • Responsible for annual engineering budget, across new products, features and services.
      • Track all spending within each project, managing Purchase Orders and ensuring delivery of equipment.
      • Report directly to SVP of Engineering, working with peers (VPs/GVPs of Network, Systems, Voice, Wireless and Access Engineering) to ensure program strategy and communication is efficiently coordinated across the organization. 
       ...More
 

Education

    • Bachelor's Degree (Completed '96)
    • Radford University
    • Master's Degree (Completed '01) // Master of Information Technology
    • • American Intercontinental University
 

Skills

Learning
Intermediate
Advanced
Expert
 

Volunteering & Causes

    • Smashing Walnuts - Childhood Brain Cancer Foundation
      Executive Advisor // Jan '15 - Apr '15
    • Loudoun Country Day School
      Co-chair, Fall Fun Fair // Sep '13 - Sep '15
    • TWC Herndon Woman's Collective
      Events Committee Chair // Jan '14 - Mar '15
Browse Jobs